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HP HP2-H69 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security, Support and Services | 10% | - Security and data protection in DaaS - Support models and service level agreements |
| Topic 2: HP DaaS Solution Overview | 25% | - Service plans, options and configuration - Core features and benefits of HP DaaS |
| Topic 3: DaaS Market and HP Positioning | 20% | - HP's DaaS portfolio and competitive differentiation - Market trends and drivers for DaaS adoption |
| Topic 4: Customer Needs and Value Proposition | 25% | - Identifying customer pain points and opportunities - Articulating financial and operational value |
| Topic 5: Commercial and Operational Aspects | 20% | - Pricing, financing and contract structures - Device lifecycle management and logistics |
HP Selling HP Device as a Service 2018 Sample Questions:
1. What are the correct pillars of the HP DaaS value proposition for customers? (Select three.)
A) device support, anytime and anywhere
B) the right devices for the job
C) flexibility for business
D) one-stop shop
E) built for business
F) management with insight
2. What is an end-user productivity issue that could indicate an opportunity for HP DaaS?
A) poor access to timely information
B) a high proportion of mobile employees who need to be monitored to ensure they are on the job
C) a need for end-user training to enhance Microsoft Office application skills
D) device reliability issues from an aging device fleet that cause end-user downtime
3. Why might Channel Partners want to create a custom HP DaaS deal for a customer?
A) The customer has requested a managed service from HP.
B) Customers require a unique blend of hardware and services.
C) Additional Analytics and Proactive Management capabilities are available.
D) HP Service Experts are included in Custom HP DaaS deals.
4. Which IT challenge indicates a good opportunity for HP DaaS?
A) problems with end-users using third-party document-sharing tools such as Dropbox
B) a complex mixed device and OS environment
C) low levels of workflow automation across IT functions
D) the need for interoperable device applications to drive efficient data interchange
Solutions:
| Question # 1 Answer: A,D,E | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: B |
