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Salesforce Certified Education Cloud Consultant Sample Questions:
1. The IT department is determining its integration needs between a Salesforce implementation, its Student Information System (SIS), and its housing system. All students contact information is sourced in the SIS. Students are required to report on-campus and off-campus housing mailing information into the SIS.
What is the integration direction between the systems?
A) One-way integration with Salesforce to the housing system
B) One-way integration with Salesforce to the SIS
C) One-way integration with to the SIS to Salesforce
D) One-way integration with the housing system to Salesforce
2. A university needs an email marketing tool that all program staff can use for mass communications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.
Which solution should the consultant recommend?
A) Custom automation with an email alert
B) Marketing Cloud
C) Salesforce Mass Email
D) Digital Engagement Messaging
3. An institution has centralized email communications for alumni. Departments across the university should only be able to view their team's content.
What should a consultant recommend to meet this requirement?
A) Einstein Account-Based Marketing
B) Marketing Cloud Business Unit
C) Pardot Business Unit
D) Salesforce Data Management Platform
4. The university advancement team wants the ability to track students' prior and current connections to other schools.
Which two object should the consultant evaluate to connect students to other educational institutions?
A) Affiliations and Program Plan
B) Relationship and Affiliations
C) Education History and Affiliations
5. The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.
Which solution should the Marketing team consider that will enable former students to update their email address?
A) social Studio
B) Salesforce Engage
C) experience Cloud
D) Salesforce Inbox
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: C |
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