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Avaya 78202T Exam Syllabus Topics:

Section	Objectives
Call Flow Configuration and System Monitoring	- Incoming Call Routes (ICR) and call handling - SIP line behavior and en bloc dialing - ARS short codes and routing control - System Status Application (SSA) usage
System Status, Troubleshooting, and Alarm Management	- VoIP troubleshooting (latency, jitter, lag) - ISDN/PRI troubleshooting and alarm handling - System Monitor and debug tools - System Status Application monitoring
Understanding of Avaya IP Office Platform and Security Administration	- Core platform components and architecture - Session Border Controller and SIP security concepts - Security administration and service users
Data Backup, Restoration, and System Upgrades	- Upgrade planning and execution - Backup strategies and procedures - System restoration and recovery processes
Integrated System Logging and Network Diagnostics	- System logging and event analysis - Network diagnostics using tools such as Wireshark

Avaya IP Office™ Platform Support Online Test Sample Questions:

Question #1

Which two applications are supported by the Unified Communication Module (UCM) without the need for an external server? (Select two.)

A. Avaya Aura® Messaging
B. Embedded Voicemail Pro
C. one-X® Portal
D. Avaya Call Management System
E. Avaya Aura® Conferencing

Reveal Solution Discussion 0

Correct Answer: B,C 🗳️

Question #2

Before attempting to connect an Avaya IP Office™ to a one-X® Portal server, what must be checked?

A. Hunt Group Settings
B. Time Profiles
C. Security Settings
D. User Rights

Reveal Solution Discussion 0

Correct Answer: C 🗳️

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Question #3

A customer tells you that the Avaya IP Office™ VoIP system has too much lag time between the speaker and the listener.
Which two statements describe what you would do to determine the cause of the delay? (Choose two.)