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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A customer wants to set up two IP500v2 Office control units at different sites. They want to automatically exchange Information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office.
Which H.323 supplementary service signaling method do you implement?

A) QSIG-A
B) H.450
C) QSIG-B
D) IP Office SCN

2. A customer is installing ContactStore 7.8 on a separate Windows server from the VoiceMail Pro Server. What must be set in the servers so that the recordings move from the voicemail server to the ContactStore server?

A) VoiceMail Pro must be part of the domain.
B) IP Office must be in a SCN.
C) The Workgroup name must be in each server.
D) The registry key string containing the name of the share.

3. A customer wants to deploy 9600 series IP telephones to all desktops. The desktop computers have 10/100 Ethernet interfaces and will connect to the telephones
Which two options would meet the minimum requirements? (Choose two.)

A) GbE unmanaged switch
B) DSL router
C) 100 Mbps managed switch
D) Category 5 cabling
E) Twisted Pair cabling

4. A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)

A) Duplicate the issue and obtain traces.
B) Replace hardware outside warranty.
C) Test and document the results of the implemented solution.
D) Upgrade or downgrade the IP Office core software to fix the issue.
E) Research possible causes and implement a solution

5. Which requirement for the web browser is used for Web Voicemail access?

A) Adobe Reader installed
B) VoiceMail Plug-In enabled
C) ActiveX
D) JavaScript enabled

Solutions: