PDF Version DemoFacing the ITILFNDv4 exam without confidence usually means facing it without rehearsal. The 376 EXIN ITIL 4 Foundation practice questions at ActualPDF replace uncertainty with repetition, and in 2026 that remains the reliable formula.
EXIN ITILFNDv4 Exam Overview:
| Certification Vendor: | EXIN / PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Foundation Certification Exam |
| Exam Number: | ITILFND_V4 |
| Real Exam Qty: | 40 multiple-choice questions |
| Exam Format: | Multiple-choice, Online proctored or test center, Closed book |
| Certificate Validity Period: | 3 years (renewal required under current ITIL certification scheme) |
| Passing Score: | 65% (26/40) |
| Exam Duration: | 60 minutes |
| Available Languages: | Japanese, Chinese (Simplified), English, Portuguese, Spanish, German, French |
| Related Certifications: | ITIL 4 Practice Manager ITIL 4 Managing Professional ITIL 4 Strategic Leader |
| Exam Price: | Approx. USD 250–400 (varies by region and provider) |
| Recommended Training: | EXIN Accredited Training Partners AXELOS/PeopleCert Official ITIL 4 Foundation Training |
| Exam Registration: | PeopleCert ITIL Certification Portal EXIN ITIL 4 Foundation Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored exam or authorized test center (computer-based) |
| Pre Condition: | No formal prerequisites required. Basic IT literacy recommended. |
| Official Syllabus URL: | https://www.exin.com/certifications/itil-4-foundation/ |
EXIN ITILFNDv4 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| ITIL Practices Overview | - General management practices (e.g., continual improvement, risk management) - Technical management practices (e.g., deployment management, infrastructure and platform management) - Service management practices (e.g., incident management, service desk, change enablement) |
| Four Dimensions of Service Management | - Value streams and processes - Information and technology - Organizations and people - Partners and suppliers |
| ITIL Service Value System (SVS) | - Governance - Service value chain - Opportunity, demand, and value - Continual improvement - Guiding principles |
| Key Concepts of Service Management | - Organizations, service providers, service consumers - Value and value co-creation - Products and services relationship |
ITILFNDv4 Exam FAQ: Before You Book Your Seat
EXIN ITIL 4 Foundation is an official EXIN / PeopleCert exam, listed under exam code ITILFNDv4. A passing result earns you the ITIL 4 Foundation certification at the Foundation level. It also ties into ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL 4 Practice Manager, extending its value across your certification roadmap. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
Expect 40 multiple-choice questions questions inside 60 minutes on the EXIN ITIL 4 Foundation exam. That pace punishes hesitation, so rehearse it: the ActualPDF software engine simulates the real exam scene, reminds you of the questions you got wrong, and pushes you to re-practice them until the clock stops being your enemy.
Passing EXIN ITIL 4 Foundation requires 65% (26/40), and the official registration fee is Approx. USD 250–400 (varies by region and provider). Retakes charge the full Approx. USD 250–400 (varies by region and provider) again, which is why experienced candidates treat preparation as the cheaper exam fee. Verify your readiness with repeated ActualPDF practice scores above the requirement before you commit to a date.
No formal prerequisites required. Basic IT literacy recommended.
Requirements evolve, so confirm the current conditions before registering on the official exam page.
Registration for EXIN ITIL 4 Foundation goes through the official channels listed here.
When you schedule, note that the exam is delivered Online proctored exam or authorized test center (computer-based).
EXIN / PeopleCert recommends the following training for EXIN ITIL 4 Foundation candidates.
Follow any course with the 376 practice questions in the ActualPDF ITILFNDv4 package; the software engine will even remind you which mistakes need another round.
Yes. ActualPDF provides a free download demo of the EXIN ITIL 4 Foundation material, so you can check the content before choosing a version. After purchase, a one-year warranty covers you: the latest version is sent to you as it releases, free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the EXIN ITIL 4 Foundation exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, which works 7/24 and normally replies within two hours. Installation is unlimited across your computers.
The EXIN ITIL 4 Foundation syllabus spans 4 domains, led by ITIL Service Value System (SVS), Four Dimensions of Service Management, and Key Concepts of Service Management. The complete topic list is published above; candidates who study the map first rarely get lost later.
EXIN ITIL 4 Foundation Sample Questions:
Which guiding principle considers customer and user experience?
- A. Keep it simple and practical
- B. Collaborate and promote visibility
- C. Start where you are
- D. Focus on value
Correct Answer: D 🗳️
What is the definition of a problem?
- A. Any change of state that has significance for the management of a configuration item (CI)
- B. An unplanned interruption to a service, or reduction in the quality of a service
- C. An incident for which a full resolution is not yet available
- D. A cause, or potential cause, of one or more incidents
Correct Answer: D 🗳️
What is a change schedule PRIMARILY used for?
- A. To help authorize standard changes
- B. To help assign a change authority
- C. To help plan emergency changes
- D. To help manage normal changes
Correct Answer: D 🗳️
Which statement about service offerings is CORRECT?
- A. Each service should be described to consumers as a single service offering
- B. Service offerings include the transfer of goods from the consumer to the provider
- C. The same product can be used as a basis for more than one service offering
- D. Service offerings describe how providers and consumers cooperate to co-create value
Correct Answer: C 🗳️
Which practice would be MOST involved in assessing the risk to services when a supplier modifies the contract they offer to the organization?
- A. Service request management
- B. Service level management
- C. Change enablement
- D. Incident management
Correct Answer: B 🗳️
