Most of our new customers arrive the same way: recommended by someone who already passed. In 2026, word of mouth still says more than advertising, and the SAP Certified Support Associate - Incident Management with SAP BusinessObjects practice questions at ActualPDF keep earning it.
SAP C-BOSUP-90 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Support Associate - Incident Management with SAP BusinessObjects |
| Exam Number: | C-BOSUP-90 |
| Exam Duration: | 180 minutes |
| Exam Price: | USD 500–600 (varies by region and SAP partner pricing) |
| Related Certifications: | SAP Certified Application Associate - SAP BusinessObjects BI Platform |
| Exam Format: | Multiple response, Multiple choice |
| Real Exam Qty: | 80 questions (typical; may vary by exam version) |
| Available Languages: | English |
| Certificate Validity Period: | Typically 3 years for SAP certification (may vary depending on policy updates) |
| Passing Score: | 65% (typical SAP associate threshold; may vary) |
| Recommended Training: | SAP Learning Hub SAP BusinessObjects BI Platform training |
| Exam Registration: | SAP Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam via SAP Certification platform |
| Pre Condition: | Basic understanding of SAP BusinessObjects BI platform and IT support processes is recommended. Prior experience in system administration or SAP support is beneficial but not mandatory. |
| Official Syllabus URL: | https://learning.sap.com/certifications |
SAP C-BOSUP-90 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Administration and Monitoring | - Monitoring tools and practices
|
| Incident Resolution in SAP BusinessObjects | - Common issue categories
|
| Troubleshooting and Root Cause Analysis | - Problem resolution techniques
|
| Incident Management Processes | - Support workflow
|
| SAP BusinessObjects Platform Fundamentals | - Architecture and core components
|
C-BOSUP-90 (SAP) Exam FAQ: Trusted Answers
SAP Certified Support Associate - Incident Management with SAP BusinessObjects is an official SAP certification exam, registered under the code C-BOSUP-90. Passing it awards the SAP Certified Support Associate - Incident Management with SAP BusinessObjects certification, a credential at the Associate level. It also connects to SAP Certified Application Associate - SAP BusinessObjects BI Platform. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.
The SAP Certified Support Associate - Incident Management with SAP BusinessObjects exam presents 80 questions (typical; may vary by exam version) questions within 180 minutes. That is a brisk pace, and the candidates who handle it best are the ones who rehearsed it. Use the ActualPDF engine for full timed simulations, practice flagging and returning, and arrive on exam day with a pacing strategy already proven.
Passing SAP Certified Support Associate - Incident Management with SAP BusinessObjects takes 65% (typical SAP associate threshold; may vary), and official registration costs USD 500–600 (varies by region and SAP partner pricing). Retakes bill the full USD 500–600 (varies by region and SAP partner pricing) again, so preparation is the least expensive insurance available. Let your ActualPDF practice scores guide the timing: book when you clear the requirement consistently, not occasionally.
Basic understanding of SAP BusinessObjects BI platform and IT support processes is recommended. Prior experience in system administration or SAP support is beneficial but not mandatory.
Policies get revised, so confirm the current requirements before you register on the official exam page.
SAP Certified Support Associate - Incident Management with SAP BusinessObjects registration is handled through the official channels below.
For scheduling purposes: the exam is delivered Online proctored exam via SAP Certification platform.
Yes, SAP recommends the following training for SAP Certified Support Associate - Incident Management with SAP BusinessObjects candidates.
Complement any training with the 80 practice questions in the ActualPDF C-BOSUP-90 package, because repeated application is what turns course knowledge into a passing score.
Yes. ActualPDF offers a free demo of the SAP Certified Support Associate - Incident Management with SAP BusinessObjects questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your money is protected by a 100% money-back guarantee with defined conditions. Take the SAP Certified Support Associate - Incident Management with SAP BusinessObjects exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.
SAP Certified Support Associate - Incident Management with SAP BusinessObjects is organized into 5 official domains. The most heavily weighted are SAP BusinessObjects Platform Fundamentals, Incident Management Processes, and Troubleshooting and Root Cause Analysis. The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.
SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:
What characterizes On the Job Enablement sessions?
- A. They are chargeable add-ons.
- B. They are open workshops.
- C. They are workshops coordinated by the Partner Services Adviser (PSA).
- D. They are not available to Channel partners.
Correct Answer: C 🗳️
When a message is directed to SAP via SAP Solution Manager, which status does the message have in the Service Desk?
- A. Sent to SAP
- B. Information to SAP
- C. Confirmed
- D. Incident forwarded
Correct Answer: A 🗳️
What is contractually defined in the Service Level Agreements (SLAs) of SAP Enterprise Support? (Choose two)
- A. The products supported as defined in the SLA
- B. The dedicated support consultant that has been assigned to the customer
- C. The Initial Response Time (IRT)
- D. The maximum time for providing corrective action for critical issues
Correct Answer: C,D 🗳️
You have picked a message from the queue.
What are your next steps? (Choose two)
- A. Search for notes and confirmed messages.
- B. Get a thorough understanding of the issue from the information given in the message.
- C. Ask the customer for their usernames and passwords.
- D. Try to guess what the customer might want to have.
Correct Answer: A,B 🗳️
You opened a message and want to request for an update.
How can you do that?
- A. Via SAP Service Marketplace
- B. Via the action Update Message with SAP
- C. Via e-mail
- D. Via the report Synchronize Messages (RNOTIFUPDATE01)
Correct Answer: B 🗳️
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