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Salesforce Salesforce-Certified-Administrator Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Administrator Exam |
| Exam Number: | ADM-201 / Salesforce-Certified-Administrator |
| Exam Price: | $200 USD (+ applicable tax), retake: $100 USD |
| Available Languages: | Portuguese (Brazilian), English, French, Japanese, Italian, Spanish, German |
| Passing Score: | 65% |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60 scored + 5 unscored |
| Exam Format: | Scenario-based, Multiple-select, Multiple-choice |
| Certificate Validity Period: | Valid 3 years; requires annual free Trailhead maintenance to stay active |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder |
| Recommended Training: | Official Exam Guide Trailhead Prepare for Your Administrator Credential |
| Exam Registration: | Webassessor Registration Official Salesforce Credential Page |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored via Kryterion Webassessor / Pearson VUE, or in-person at authorized test centers |
| Pre Condition: | No formal prerequisites; 6+ months of hands-on Salesforce administration experience recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales and Marketing Applications | 10% | - Forecasts and sales processes - Lead and opportunity management - Campaigns and products |
| Topic 2: Workflow/Process Automation | 15% | - Automation best practices - Approval processes - Salesforce Flow |
| Topic 3: Agentforce AI | 8% | - Use cases and limitations - AI assistant configuration |
| Topic 4: Data and Analytics Management | 17% | - Data validation and deduplication - Data import/export tools - Reports and dashboards - Data security and quality |
| Topic 5: Object Manager and Lightning App Builder | 20% | - Lightning App Builder and page layouts - Lightning record pages and components - Fields, relationships, and schema - Standard and custom objects |
| Topic 6: Service and Support Applications | 10% | - Case management - Entitlements and service contracts - Knowledge and support tools |
| Topic 7: Configuration and Setup | 15% | - User management and security - Profile and permission sets - Company and org settings - Sharing model and access controls |
| Topic 8: Productivity and Collaboration | 10% | - Email and calendar integration - Activities, tasks, and events - Chatter configuration |
Salesforce Salesforce-Certified-Administrator Exam: What Candidates Want to Know
Salesforce Certified Administrator is an official Salesforce certification exam, registered under the code Salesforce-Certified-Administrator. Passing it awards the Salesforce Certified Administrator certification, a credential at the Associate level. It also connects to Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.
The Salesforce Certified Administrator exam presents 60 scored + 5 unscored questions within 105 minutes. That is a brisk pace, and the candidates who handle it best are the ones who rehearsed it. Use the ActualPDF engine for full timed simulations, practice flagging and returning, and arrive on exam day with a pacing strategy already proven.
Passing Salesforce Certified Administrator takes 65%, and official registration costs $200 USD (+ applicable tax), retake: $100 USD. Retakes bill the full $200 USD (+ applicable tax), retake: $100 USD again, so preparation is the least expensive insurance available. Let your ActualPDF practice scores guide the timing: book when you clear the requirement consistently, not occasionally.
No formal prerequisites; 6+ months of hands-on Salesforce administration experience recommended
Policies get revised, so confirm the current requirements before you register on the official exam page.
Salesforce Certified Administrator registration is handled through the official channels below.
For scheduling purposes: the exam is delivered Online proctored via Kryterion Webassessor / Pearson VUE, or in-person at authorized test centers.
Yes, Salesforce recommends the following training for Salesforce Certified Administrator candidates.
Complement any training with the 248 practice questions in the ActualPDF Salesforce-Certified-Administrator package, because repeated application is what turns course knowledge into a passing score.
Yes. ActualPDF offers a free demo of the Salesforce Certified Administrator questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your money is protected by a 100% money-back guarantee with defined conditions. Take the Salesforce Certified Administrator exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.
Salesforce Certified Administrator is organized into 8 official domains. The most heavily weighted are Workflow/Process Automation (15%), Sales and Marketing Applications (10%), and Object Manager and Lightning App Builder (20%). The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.
Salesforce Certified Administrator Sample Questions:
What are three characteristics of a master-detail relationship?
Choose 3 answers
- A. Each object can have up to five master-detail relationships.
- B. Permissions for the detail record are set independently of the master.
- C. The owner field on the detail records is the owner of the master record.
- D. Roll-up summaries are supported in master-detail relationships.
- E. The master object can be a standard or custom object.
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Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?
- A. Dependent Picklists
- B. Predefined Field Values
- C. Global Value Picklists
- D. Validation Rules
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field.
What should an administrator take into consideration when undeleting the field?
- A. The field history will remain deleted.
- B. The field needs to be re-added to reports.
- C. The field needs to be re-added to page Layouts.
- D. The field needs to be restored from the recycle bin.
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Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.
What should an administrator configure to provide these insights?
- A. Map Custom Lead Fields
- B. List Email Activities
- C. Campaign Influence
- D. Campaign Hierarchy.
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, andManagers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports.
Which two ways should these folders be shared?
Choose 2 answers
- A. hare the Support Reports folder with Support Agents with ViewAccess.
- B. Share the Support Reports folder with Support Managers with Edit Access.
- C. Share the R&D folder with Support Managers with Edit Access.
- D. Share the Helpdesk folder with Support Agents with View access.
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