PMI Project Management Office Certified Professional - PMI-PMOCP

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PMI PMI-PMOCP Exam Syllabus Topics:

PMI Project Management Office Certified Professional Sample Questions:

1. A well-established PMO unit is transforming from a traditional mix of controlling and directive functions to a customer-centric service model. The company culture is very hierarchical and the PMO professional faces some challenges ahead.
Which action should the PMO professional prioritize given the fundamental role of PMOs?

A) Evaluate the current portfolio management software tool to align with the new services.
B) Build a service-oriented PMO value proposition into the new PMO charter.
C) Foster collaboration among key stakeholders so they become change agents for the process.
D) Transform the PMO governance and processes to facilitate decision-making.

2. A PMO professional is responsible for a recently deployed project management methodology. A project manager who manages a significant portion of the portfolio refuses to follow the methodology, leaving gaps in the PMO reporting at the portfolio level. The project manager views the prescribed processes as rigid, time- consuming, and as adding no value.
How should the PMO professional respond?

A) Inform the project managers that the process represents the industry standard in managing projects.
B) Initiate a refresher for the project managers to demonstrate how the methodology mitigates project risks.
C) Remind the project managers that the process is mandated by the organization.
D) Escalate this to the senior director, who relies on the portfolio-level reporting of key performance indicators (KPIs).

3. A PMO Professional conducted an annual review of PMO performance and found that the PMO's return on investment (ROI) is lower than last year. The chief executive officer asked the PMO Professional to justify the lower ROI and propose a corrective action plan to improve PMO ROI.
What should the PMO Professional propose?

A) Lower PMO portfolio value, higher cost of PMO, higher ROI.
B) Lower recovered cost value, higher cost of PMO, higher ROI.
C) Higher PMO portfolio value, lower cost of PMO, higher ROI.
D) Lower PMO maturity, lower PMO competency, higher ROI.

4. A PMO professional joins an existing PMO that displays warning signs that the organization ' s perception of the PMO ' s value is deteriorating.
Which step should the PMO professional recommend?

A) Highlight the benefits of the PMO effectively, using qualitative and quantitative measures for PMO customers.
B) Move the PMO to report to a popular manager within the company and communicate the change to PMO customers.
C) Review and reduce the operating costs of the PMO, highlighting enhanced value for PMO customers.
D) Switch out some PMO resources to ones with a wider range of core PMO skills and inform PMO customers of the additional skills.

5. A newly appointed PMO professional received a mandate for setting up a PMO in an organization operating in the energy sector, with a main objective of improving project delivery.
What should the PMO professional do first?

A) Create a plan for the PMO that aligns with the organizational goals.
B) Assess the current state of organizational project management maturity and identify gaps.
C) Develop a PMO charter that includes its purpose, objectives, and key services.
D) Create policies and procedures that oversee organizational project management processes.

Solutions: