PDF Version DemoMost of our new customers arrive the same way: recommended by someone who already passed. In 2026, word of mouth still says more than advertising, and the 60 Nortel NCSS-Contact Center RIS.6.0 Application Developer practice questions at ActualPDF keep earning it.
Nortel 920-167 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | NCSS-Contact Center RIS.6.0 Application Developer |
| Exam Number: | 920-167 |
| Exam Duration: | 90–120 |
| Exam Format: | Multiple Choice |
| Exam Price: | USD 125–150 (historical) |
| Certificate Validity Period: | 3 years |
| Passing Score: | Approx. 70–75% |
| Real Exam Qty: | 60–72 |
| Available Languages: | English |
| Related Certifications: | NCSS Contact Center |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored at authorized test centers (Pearson VUE / Prometric historically) |
| Pre Condition: | None formally required; knowledge of Nortel Contact Center and software development recommended |
Nortel 920-167 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| RIS 6.0 Architecture & Overview | 20% | - RIS server components and deployment - System interfaces and protocols |
| Application Development Fundamentals | 25% | - RIS API and SDK usage - Development environment setup |
| Reporting & Database Integration | 15% | - Data access and query mechanisms - Custom report generation |
| Call Control & Routing Integration | 25% | - Real-time call event handling - Custom routing logic implementation |
| Security, Troubleshooting & Optimization | 15% | - Debugging and performance tuning - Authentication and access control |
Frequently Asked Questions: Nortel NCSS-Contact Center RIS.6.0 Application Developer
Nortel NCSS-Contact Center RIS.6.0 Application Developer is an official Nortel certification exam, registered under the code 920-167. Passing it awards the NCSS (Nortel Certified Support Specialist) certification, a credential at the Specialist level. It also connects to NCSS Contact Center. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.
The Nortel NCSS-Contact Center RIS.6.0 Application Developer exam presents 60–72 questions within 90–120. That is a brisk pace, and the candidates who handle it best are the ones who rehearsed it. Use the ActualPDF engine for full timed simulations, practice flagging and returning, and arrive on exam day with a pacing strategy already proven.
Passing Nortel NCSS-Contact Center RIS.6.0 Application Developer takes Approx. 70–75%, and official registration costs USD 125–150 (historical). Retakes bill the full USD 125–150 (historical) again, so preparation is the least expensive insurance available. Let your ActualPDF practice scores guide the timing: book when you clear the requirement consistently, not occasionally.
None formally required; knowledge of Nortel Contact Center and software development recommended
Policies get revised, so confirm the current requirements before you register.
Nortel NCSS-Contact Center RIS.6.0 Application Developer registration is handled through the official channels below.
For scheduling purposes: the exam is delivered Proctored at authorized test centers (Pearson VUE / Prometric historically).
Yes, Nortel recommends the following training for Nortel NCSS-Contact Center RIS.6.0 Application Developer candidates.
Complement any training with the 60 practice questions in the ActualPDF 920-167 package, because repeated application is what turns course knowledge into a passing score.
Yes. ActualPDF offers a free demo of the Nortel NCSS-Contact Center RIS.6.0 Application Developer questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your money is protected by a 100% money-back guarantee with defined conditions. Take the Nortel NCSS-Contact Center RIS.6.0 Application Developer exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.
Nortel NCSS-Contact Center RIS.6.0 Application Developer is organized into 5 official domains. The most heavily weighted are Call Control & Routing Integration (25%), RIS 6.0 Architecture & Overview (20%), and Application Development Fundamentals (25%). The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.
