PDF Version DemoA EXIN certification unlocks career development that stays locked without it. The EXIN ITIL Foundation exam is the key, and the 325 practice questions at ActualPDF are cut to fit it.
EXIN ITIL-F Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | ITIL Foundation (ITIL-F) |
| Exam Number: | EX0-105 |
| Certificate Validity Period: | 3 years (typical ITIL certification validity) |
| Related Certifications: | EXIN SIAM Foundation EXIN IT Service Management Foundation based on ISO/IEC 20000 EXIN VeriSM Foundation |
| Exam Price: | Varies by country and provider (contact EXIN or accredited partner) |
| Real Exam Qty: | 40 |
| Exam Format: | Multiple Choice |
| Passing Score: | 65% (26 out of 40) |
| Available Languages: | English, Other languages available via EXIN partners (check registration portal) |
| Exam Duration: | 60 minutes |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or in-person via EXIN partners |
| Pre Condition: | No formal prerequisites required; basic IT knowledge recommended |
| Official Syllabus URL: | https://www.exin.com/itil-foundation/ |
EXIN ITIL-F Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| The ITIL Service Lifecycle / Value System | - Service value system and components - Service lifecycle stages or value chain activities |
| Technology and Architecture Supporting IT Service Management | - Overview of tools and technologies - How technology facilitates ITIL practices |
| Service Management as a Practice | - Definition of service management - Key concepts and terminology |
| Selected Processes, Functions, and Roles | - Roles and responsibilities in service management - Key ITIL processes and their purpose |
| Generic Concepts and Definitions | - Common ITIL definitions - Models and principles used in ITIL |
Frequently Asked Questions: EXIN ITIL Foundation
EXIN ITIL Foundation is an official EXIN certification exam, registered under the code ITIL-F. Passing it awards the Exin Certification certification, a credential at the Foundation level. It also connects to EXIN IT Service Management Foundation based on ISO/IEC 20000, EXIN SIAM Foundation, EXIN VeriSM Foundation. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.
The EXIN ITIL Foundation exam presents 40 questions within 60 minutes. That is a brisk pace, and the candidates who handle it best are the ones who rehearsed it. Use the ActualPDF engine for full timed simulations, practice flagging and returning, and arrive on exam day with a pacing strategy already proven.
Passing EXIN ITIL Foundation takes 65% (26 out of 40), and official registration costs Varies by country and provider (contact EXIN or accredited partner). Retakes bill the full Varies by country and provider (contact EXIN or accredited partner) again, so preparation is the least expensive insurance available. Let your ActualPDF practice scores guide the timing: book when you clear the requirement consistently, not occasionally.
No formal prerequisites required; basic IT knowledge recommended
Policies get revised, so confirm the current requirements before you register on the official exam page.
Yes. ActualPDF offers a free demo of the EXIN ITIL Foundation questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your money is protected by a 100% money-back guarantee with defined conditions. Take the EXIN ITIL Foundation exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.
EXIN ITIL Foundation is organized into 5 official domains. The most heavily weighted are Service Management as a Practice, The ITIL Service Lifecycle / Value System, and Generic Concepts and Definitions. The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.
EXIN ITIL Foundation Sample Questions:
Question 1
Which process would ensure that utility and warranty requirements are properly addressed in service designs?
A. Release management
B. Availability management
C. Design coordination
D. Capacity management
Question 2
Which statement about the known error database (KEDB) is CORRECT?
A. It is a part of the configuration management database (CMDB) and contains workarounds
B. It is maintained by problem management andis used by the service desk to help resolve incidents
C. It is maintained by incident management and contains solutions to be implemented by problem management
D. It is maintained by the service desk and updated with the details of each new incident
Question 3
How many people should be accountable for a process as defined in the RACI model
A. Only one - the process owner
B. As many as necessary to complete the activity
C. Only one - the process architect
D. Two - the process owner and the process enactor
Question 4
Which one of the following includes four stages called Plan, Do, Check and Act?
A. The service lifecycle
B. The continual service improvement approach
C. The seven-step improvement process
D. The Deming Cycle
Question 5
What service could include a differentiation as an "excitement factor"?
A. An enabling service
B. A packaged service
C. A core service
D. An enhancing service
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: D |
