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CompTIA 220-1201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Networking | 20% | - Network configurations - Network protocols and services - IP addressing and subnetting basics - Network connectivity - Network troubleshooting - Network hardware and devices |
| Topic 2: Hardware and Network Troubleshooting | 26% | - Common symptoms and root causes - Troubleshooting methodology - Network troubleshooting - Hardware troubleshooting - Mobile device troubleshooting - Printers and multifunction devices |
| Topic 3: Virtualization and Cloud Computing | 12% | - Cloud concepts and models (IaaS, PaaS, SaaS) - Cloud connectivity and configuration - Cloud and virtualization troubleshooting - Virtual machine concepts - Virtualization fundamentals |
| Topic 4: Mobile Devices | 15% | - Mobile device configuration - Mobile device synchronization - Cellular connectivity and settings - Mobile device management (MDM) - Mobile device troubleshooting |
| Topic 5: Hardware | 27% | - RAM types and installation - BIOS/UEFI and firmware - Storage devices (HDD, SSD, NVMe) - Power supplies and connectors - Peripheral devices and connections - PC hardware and peripherals - CPU and expansion cards |
CompTIA A+ Certification Exam: Core 1 Sample Questions:
A network printer does not release a user's final print job from the queue, but the user's other print jobs successfully printed a few moments before. Other users can print without issues. Which of the following should the user check first to solve the issue?
- A. If the print queue is full and will not allow additional jobs
- B. If the printer has stopped due to empty trays
- C. If the print job is configured to a tray or manual feed
- D. If the computer and printer are connected to the same network
Correct Answer: C 🗳️
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Which of the following best describes the purpose of a firewall?
- A. To route network packets locally
- B. To connect to Wi-Fi
- C. To assign IP addresses
- D. To block unwanted traffic
Correct Answer: D 🗳️
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A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?
- A. Broken screen
- B. Swollen battery
- C. Damaged charge port
- D. Malfunctioning power supply
Correct Answer: B 🗳️
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A technician sets up a conference room projector that begins to intermittently flicker. The projector is connected to a laptop via an HDMI cable. When the technician connects the laptop to a monitor using the same cable, the issue persists. Which of the following steps should the technician take to troubleshoot the display issue?
- A. Check and configure the refresh rate settings.
- B. Swap the HDMI cable with a new one.
- C. Adjust the resolution settings on the laptop.
- D. Replace the projector.
Correct Answer: A 🗳️
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When trying to print, a is offline. Other users can print to the same printer without error. Which of the following is the first step the technician should take to resolve this issue?
- A. Check the printer's firmware version.
- B. Check the user's print queue settings.
- C. Check the printer's IP address.
- D. Check the user's network settings.
Correct Answer: B 🗳️
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