PDF Version DemoQuality compounds. Year after year, ActualPDF education experts refine the Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation collection, and your 2026 purchase includes 365 days of free updates to the 62 6207.1 practice questions.
Avaya 6207.1 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation Exam |
| Exam Number: | 6207.1 |
| Related Certifications: | Avaya Aura Contact Center Implementation Avaya Aura Contact Center CCT and Multimedia Implementation |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Exam Price: | $250 USD |
| Passing Score: | Not publicly disclosed by Avaya |
| Real Exam Qty: | 60–62 |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya Aura Contact Recording Implementation Training Avaya Aura Quality Monitoring Implementation Training |
| Exam Registration: | Pearson VUE Avaya Learning & Certification |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored exam delivered via Avaya authorized testing partners (on-site or online proctored) |
| Pre Condition: | No mandatory prerequisite exams; recommended 1–2 years hands-on experience with Avaya Aura Contact Center and basic networking knowledge |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 6207.1 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Architecture and Planning | 20% | - Avaya Aura Contact Recording (ACR) architecture - Network and protocol considerations - Capacity planning and sizing - Avaya Aura Quality Monitoring (AQM) architecture - System requirements and compatibility |
| Topic 2: Security and Compliance | 10% | - Data security and encryption - Regulatory compliance requirements - Access control and audit trails |
| Topic 3: Installation and Deployment | 25% | - Integration with Avaya Aura Contact Center - Server and software installation - Licensing and activation - Post-installation verification - High availability and redundancy setup |
| Topic 4: Maintenance and Troubleshooting | 15% | - Log analysis and diagnostics - Backup and disaster recovery - Software updates and patches - Common recording/monitoring issues - System monitoring and logging |
| Topic 5: Configuration and Administration | 30% | - Call capture methods and triggers - Replay, retrieval and export settings - Storage management and retention policies - User roles and permissions - Quality monitoring forms and scoring - Recording policies and rules |
Avaya 6207.1 Exam: What Candidates Want to Know
Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation is an official Avaya certification exam, registered under the code 6207.1. Passing it awards the Avaya Certified Implementation Specialist (ACIS) certification, a credential at the Specialist level. It also connects to Avaya Aura Contact Center Implementation, Avaya Aura Contact Center CCT and Multimedia Implementation. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.
The Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation exam presents 60–62 questions within 90 minutes. That is a brisk pace, and the candidates who handle it best are the ones who rehearsed it. Use the ActualPDF engine for full timed simulations, practice flagging and returning, and arrive on exam day with a pacing strategy already proven.
Passing Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation takes Not publicly disclosed by Avaya, and official registration costs $250 USD. Retakes bill the full $250 USD again, so preparation is the least expensive insurance available. Let your ActualPDF practice scores guide the timing: book when you clear the requirement consistently, not occasionally.
No mandatory prerequisite exams; recommended 1–2 years hands-on experience with Avaya Aura Contact Center and basic networking knowledge
Policies get revised, so confirm the current requirements before you register on the official exam page.
Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation registration is handled through the official channels below.
For scheduling purposes: the exam is delivered Proctored exam delivered via Avaya authorized testing partners (on-site or online proctored).
Yes, Avaya recommends the following training for Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation candidates.
- Avaya Aura Contact Recording Implementation Training
- Avaya Aura Quality Monitoring Implementation Training
Complement any training with the 62 practice questions in the ActualPDF 6207.1 package, because repeated application is what turns course knowledge into a passing score.
Yes. ActualPDF offers a free demo of the Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your money is protected by a 100% money-back guarantee with defined conditions. Take the Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.
Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation is organized into 5 official domains. The most heavily weighted are Installation and Deployment (25%), Architecture and Planning (20%), and Configuration and Administration (30%). The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.
