PDF Version DemoA Apple certification remains one of the clearest career accelerators in IT. The Apple OS X Support Essentials 10.9 exam stands in the way, and the 218 practice questions at ActualPDF are the direct route through it.
Apple 9L0-415 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | OS X Support Essentials 10.9 |
| Exam Number: | 9L0-415 |
| Related Certifications: | Apple Certified Technical Coordinator (ACTC) |
| Exam Price: | $149 USD |
| Available Languages: | English |
| Real Exam Qty: | 80-100 |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple Select, Scenario-Based, Multiple Choice |
| Passing Score: | 73% |
| Recommended Training: | OS X Support Essentials 10.9 Course |
| Exam Registration: | Apple Certification Portal Pearson VUE Registration |
| Sample Questions: |  |
| Exam Way: | Computer-based testing at authorized Pearson VUE centers or online proctored |
| Pre Condition: | No mandatory prerequisites; recommended to have 6+ months of Mac OS X support experience |
| Official Syllabus URL: | https://training.apple.com/certification |
Apple 9L0-415 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 18% | - Update and upgrade OS X - Install OS X Mavericks - Set up initial configuration |
| Topic 2: Applications and Processes | 15% | - Manage applications and processes - Application compatibility - Launch services and frameworks |
| Topic 3: User Accounts and Security | 20% | - FileVault and system security - Manage user and group accounts - Keychain and permissions |
| Topic 4: File Systems and Storage | 15% | - File system maintenance - HFS+ and Core Storage - Disk Utility and volume management |
| Topic 5: Network Configuration | 17% | - File sharing and remote access - Network protocols and troubleshooting - Configure network services |
| Topic 6: System Maintenance and Troubleshooting | 15% | - System startup and recovery - System logs and recovery tools - Diagnose hardware and software issues |
9L0-415 Exam FAQ: Before You Book Your Seat
Apple OS X Support Essentials 10.9 is an official Apple exam, listed under exam code 9L0-415. A passing result earns you the Apple Certified Support Professional (ACSP) certification at the Associate level. It also ties into Apple Certified Technical Coordinator (ACTC), extending its value across your certification roadmap. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
Expect 80-100 questions inside 90 minutes on the Apple OS X Support Essentials 10.9 exam. That pace punishes hesitation, so rehearse it: the ActualPDF software engine simulates the real exam scene, reminds you of the questions you got wrong, and pushes you to re-practice them until the clock stops being your enemy.
Passing Apple OS X Support Essentials 10.9 requires 73%, and the official registration fee is $149 USD. Retakes charge the full $149 USD again, which is why experienced candidates treat preparation as the cheaper exam fee. Verify your readiness with repeated ActualPDF practice scores above the requirement before you commit to a date.
No mandatory prerequisites; recommended to have 6+ months of Mac OS X support experience
Requirements evolve, so confirm the current conditions before registering on the official exam page.
Registration for Apple OS X Support Essentials 10.9 goes through the official channels listed here.
When you schedule, note that the exam is delivered Computer-based testing at authorized Pearson VUE centers or online proctored.
Apple recommends the following training for Apple OS X Support Essentials 10.9 candidates.
Follow any course with the 218 practice questions in the ActualPDF 9L0-415 package; the software engine will even remind you which mistakes need another round.
Yes. ActualPDF provides a free download demo of the Apple OS X Support Essentials 10.9 material, so you can check the content before choosing a version. After purchase, a one-year warranty covers you: the latest version is sent to you as it releases, free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the Apple OS X Support Essentials 10.9 exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, which works 7/24 and normally replies within two hours. Installation is unlimited across your computers.
The Apple OS X Support Essentials 10.9 syllabus spans 6 domains, led by User Accounts and Security (20%), Installation and Configuration (18%), and Applications and Processes (15%). The complete topic list is published above; candidates who study the map first rarely get lost later.
Apple OS X Support Essentials 10.9 Sample Questions:
What does the Disk Utility Verify and Repair feature do?
- A. The Traceroute tab of Network Utility allows you to verify the connection hops between your Mac and a remote host.
- B. The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.
- C. The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.
- D. The master password is used to reset local account passwords.
Bundles and packages are used to combine complex items into individual folders. Packages have the additional advantage of appearing as a single item in the Finder. Thisallows software developers to combine resources into a single item and prevents users from seeing and potentially damaging those resources through deletion or moving of files.
- A. What does CUPS do?
- B. How does file system journaling work?
- C. What does the diagnostic reporting feature do?
- D. What does OS X use bundles or packages for?
Which dynamic service discovery protocol does OS X use to discover devices on a network?
- A. Bonjour
- B. AppleTalk
- C. SLP
- D. DynDNS
What are the four erase options available in Disk Utility? How are they all different?
- A. Before the local user account is created on a system, you must first copy the restored user's home folder to the /Users folder. Then after you create the new user in Users & Groups preferences with the same account name, the system will prompt you to associate the new account with the restored home folder.
- B. The four erase options in Disk Utility are: Fastest, which simply replaces the volume's directory structure A second choice, which provides good security by writing zeros on top of all the previous disk data A third choice, which provides even better security by writing three separate passes of information on top of the previous disk data Most Secure, which provides the best security by writing seven separate passes of information on top of the previous disk data
- C. The four primary application environments supported by OS X are: Native OS X applications, which are created using Cocoa UNIX applications, which are primarily accessed viaTerminal Java applications, which work as cross-platformapplications X Window System applications, which run inside the popular UNIX windowing environment
- D. Methods for restoring from a Time Machine backup include: Navigating through the backup history via the Time Machine application Restoring a user account via Migration Assistant Restoring an entire system via OS X Recovery Manually restoring items via the Finder
How can you display the contents of a hidden folder on a mounted volume in Finder?
- A. From the View menu, choose "Show hidden items."
- B. From the Go menu, choose "Go to Folder," enter the path to the hidden folder, and click Go.
- C. Select the volume icon and choose "Show hidden items" from the Action menu.
- D. From the Finder menu, choose Preferences, and select "Show hidden items."
