Apple 9L0-415 Actual PDF : OS X Support Essentials 10.9

Apple 9L0-415 Actual PDF
  • Exam Code: 9L0-415
  • Exam Name: OS X Support Essentials 10.9
  • Updated: Jul 26, 2026
  • Q & A: 218 Questions and Answers
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Apple 9L0-415 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: File Systems and Storage15%- File system maintenance
- HFS+ and Core Storage
- Disk Utility and volume management
Topic 2: Network Configuration17%- File sharing and remote access
- Network protocols and troubleshooting
- Configure network services
Topic 3: System Maintenance and Troubleshooting15%- System startup and recovery
- System logs and recovery tools
- Diagnose hardware and software issues
Topic 4: User Accounts and Security20%- FileVault and system security
- Manage user and group accounts
- Keychain and permissions
Topic 5: Installation and Configuration18%- Update and upgrade OS X
- Install OS X Mavericks
- Set up initial configuration
Topic 6: Applications and Processes15%- Manage applications and processes
- Application compatibility
- Launch services and frameworks

Apple OS X Support Essentials 10.9 Sample Questions:

1. What does the Disk Utility Verify and Repair feature do?

A) The Traceroute tab of Network Utility allows you to verify the connection hops between your Mac and a remote host.
B) The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.
C) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.
D) The master password is used to reset local account passwords.


2. Bundles and packages are used to combine complex items into individual folders. Packages have the additional advantage of appearing as a single item in the Finder. Thisallows software developers to combine resources into a single item and prevents users from seeing and potentially damaging those resources through deletion or moving of files.

A) What does CUPS do?
B) How does file system journaling work?
C) What does the diagnostic reporting feature do?
D) What does OS X use bundles or packages for?


3. Which dynamic service discovery protocol does OS X use to discover devices on a network?

A) Bonjour
B) AppleTalk
C) SLP
D) DynDNS


4. What are the four erase options available in Disk Utility? How are they all different?

A) Before the local user account is created on a system, you must first copy the restored user's home folder to the /Users folder. Then after you create the new user in Users & Groups preferences with the same account name, the system will prompt you to associate the new account with the restored home folder.
B) The four erase options in Disk Utility are: Fastest, which simply replaces the volume's directory structure A second choice, which provides good security by writing zeros on top of all the previous disk data A third choice, which provides even better security by writing three separate passes of information on top of the previous disk data Most Secure, which provides the best security by writing seven separate passes of information on top of the previous disk data
C) The four primary application environments supported by OS X are: Native OS X applications, which are created using Cocoa UNIX applications, which are primarily accessed viaTerminal Java applications, which work as cross-platformapplications X Window System applications, which run inside the popular UNIX windowing environment
D) Methods for restoring from a Time Machine backup include: Navigating through the backup history via the Time Machine application Restoring a user account via Migration Assistant Restoring an entire system via OS X Recovery Manually restoring items via the Finder


5. How can you display the contents of a hidden folder on a mounted volume in Finder?

A) From the View menu, choose "Show hidden items."
B) From the Go menu, choose "Go to Folder," enter the path to the hidden folder, and click Go.
C) Select the volume icon and choose "Show hidden items" from the Action menu.
D) From the Finder menu, choose Preferences, and select "Show hidden items."


Solutions:

Question # 1
Answer: C
Question # 2
Answer: D
Question # 3
Answer: A
Question # 4
Answer: B
Question # 5
Answer: B

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