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Apple 9L0-064 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| File Systems and Storage | - Data protection
|
| Security and Updates | - System security
|
| Applications and System Services | - System services
|
| Troubleshooting and System Management | - macOS startup process and boot issues
|
| User Accounts and Permissions | - User account management
|
| Networking and Connectivity | - Network services
|
Apple OS X v10.8 Troubleshooting Sample Questions:
1. Which of the following is the indication that a Mac is loading system software?
A) Boot chime
B) Blank screen
C) Gray screen
D) Gray Apple logo with a spinning gear
2. 
Examine the image above. Notice that the Wi-Fi status indicator is yellow. Complete the following statement about the status of the Wi-Fi service on this Mac. Wi-Fi service is __________.
A) Inactive (off)
B) Active and connected
C) Active but not connected
D) Inactive (hardware is missing)
3. You would like to copy a 4 GB file from your MacBook Pro (Retina, Mid 2012) to a co-worker's MacBook Air (Mid 2011). Both Macs have OS X Mountain Lion installed. Which method requires the least configuration?
A) Set up Bluetooth File Exchange.
B) Use an ethernet cable and enable file sharing.
C) Transfer with AirDrop.
D) Upload the file to an online file storage service, then download it.
4. A customer uses her MacBook Air late at night and occasionally has to restart. Despite having muted the speaker volume, the MacBook Air always plays the startup chime loudly. What step should you try first to resolve this issue?
A) ResettheSMC.
B) Repair disk permissions.
C) Reset the PRAM/NVRAM.
D) Reinstall OS X Mountain Lion.
5. 
Examine the image above. What could cause a Mac to display this prohibitory sign at startup?
A) Apple Hardware test is loading.
B) EFI failed to load.
C) An incorrect build of OS X is installed on the hard disk or SSD.
D) The memory is missing or not detected.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: C |
