WGU Information Technology Management QGC1 - Information-Technology-Management

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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. Which type of computer is designed for high-volume data processing and enterprise-level tasks?

A) Laptop
B) Workstation
C) Desktop
D) Mainframe

2. Which operational customer relationship management (CRM) technology maintains customer data and identifies prospective customers for future sales?

A) Contact management
B) Call scripting
C) Campaign management
D) Cross-selling

3. Which system serves as an organization's backbone in providing fundamental decision-making support?

A) Customer relationship management (CRM)
B) Unified communications (UC)
C) Supply change management (SCM)
D) Enterprise resource planning (ERP)

4. How might global population growth impact IT leaders?

A) By restricting access to conserve existing resources
B) By focusing on routine system upkeep instead of expanding
C) By supporting the rapid expansion of digital infrastructures
D) By delaying upgrades until population trends stabilize

5. Which tool can be used to list project tasks vertically against project time frame listed horizontally?

A) Venn diagram
B) Gantt chart
C) PERT chart
D) Project model

Solutions: