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Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. Which model of the Business Communications Manager (BCM) would you choose to serve 20 to 32 stations?

A) BCM 400
B) BCM 100
C) BCM 50
D) BCM 200

2. Which IP communications system is best suited for small businesses with up to 30 users?

A) HiPath Open Office Entry Edition (EE)
B) HiPath 7000
C) HiPath 3000
D) HiPath 4000

3. Which best describes the contact center solutions that HiPath 3000 offers for managing customer calls? (Choose two)

A) Authentication and media and signaling encryption.
B) Complex, multi-site contact center functionality networked together into a single system.
C) In and out-bound call routing systems.
D) Functionality ranging from simple call distribution groups to multi-media.

4. Which business objectives does the Siemens approach to Open Communications impact while providing business value to customers? (Choose two)

A) Promoting employee competition.
B) Enhancing business knowledge.
C) Improving asset efficiency.
D) Reducing operation costs.

5. Which best describes Siemens' most recent application specifically tailored to the needs of the small and medium sized businesses?

A) Unified Communciations
B) OpenScape Office
C) OpenScape
D) LifeWorks

Solutions: