Salesforce Certified Agentforce Specialist - AI-201

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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

1. Universal Containers deploys a new Agentforce Service Agent into the company's website but is getting feedback that the Agentforce Service Agent is not providing answers to customer questions that are found in the company's Salesforce Knowledge articles. What is the likely issue?

A) The Agentforce Service Agent user was not given the Allow View Knowledge permission set.
B) The Agentforce Service Agent user is not assigned the correct Agent Type License.
C) The Agentforce Service Agent user needs to be created under the standard Agent Knowledge profile.

2. What should Universal Containers consider when deploying an Agentforce Service Agent with multiple topics and Agent Actions to production?

A) Deploy flows or Apex after agents, topics, and Agent Actions to avoid deployment failures and potential production agent issues requiring complete redeployment.
B) Deploy agent components without a test run in staging, relying on production data for reliable results. Sandbox configuration alone ensures seamless production deployment.
C) Ensure all dependencies are included, Apex classes meet 75% test coverage, and configuration settings are aligned with production. Plan for version management and post-deployment activation.

3. How does the Einstein Trust Layer ensure that sensitive data is protected while generating useful and meaningful responses?

A) Masked data will be de-masked during request journey.
B) Responses that do not meet the relevance threshold will be automatically rejected.
C) Masked data will be de-masked during response journey.

4. Universal Containers wants to test agents while preserving real data and isolating from production. Which environment should the company use with Testing Center?

A) Use production org directly with test assertions.
B) Use personal developer orgs unrepresentative of production data,
C) Use sandbox environments replicated from production for safe testing,

5. In Model Playground, which hyperparameters of an existing Salesforce-enabled foundational model can An Agentforce change?

A) Temperature, Frequency Penalty, Output Tokens
B) Temperature, Top-k sampling, Presence Penalty
C) Temperature, Frequency Penalty, Presence Penalty

Solutions: