PDF Version DemoA Microsoft certification unlocks career development that stays locked without it. The Microsoft Pro: Windows 7, Enterprise Desktop Support Technician exam is the key, and the 191 practice questions at ActualPDF are cut to fit it.
Microsoft 070-685 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Pro: Windows 7, Enterprise Desktop Support Technician |
| Exam Number: | 70-685 |
| Real Exam Qty: | 40-60 |
| Related Certifications: | MCTS: Windows 7, Configuring |
| Certificate Validity Period: | Retired, no active validity |
| Passing Score: | 700 / 70% |
| Exam Price: | $165 USD |
| Exam Duration: | 150 minutes |
| Exam Format: | Drag and drop, Case studies, Hot area, Multiple choice |
| Available Languages: | Portuguese (Brazil), Turkish, French, Simplified Chinese, Italian, Korean, German, Spanish, Russian, Japanese, English |
| Recommended Training: | Microsoft Learning Resources Microsoft Official Training Course 6292A |
| Exam Registration: | Pearson VUE Scheduling Microsoft Exam Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite at Pearson VUE authorized centers; Online proctored exam (when available) |
| Pre Condition: | Recommended: Exam 70-680 (TS: Windows 7, Configuring); 1+ year of desktop support experience in enterprise environments |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions//gg697604(v=technet.10) |
Microsoft 070-685 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Identifying Cause of and Resolving Networking Issues | 23% | - Fix name resolution and DNS/DHCP issues - Troubleshoot enterprise logon and authentication issues - Resolve network connectivity and IP configuration problems |
| Topic 2: Managing and Maintaining Systems That Run Windows 7 Client | 21% | - Manage system recovery and data protection - Resolve hardware and driver issues - Troubleshoot system performance and stability |
| Topic 3: Supporting Mobile Users | 18% | - Configure and troubleshoot remote access - Manage offline files and synchronization - Support power management and mobile hardware |
| Topic 4: Identifying Cause of and Resolving Security Issues | 18% | - Troubleshoot User Account Control (UAC) and permissions - Resolve update and antivirus issues - Manage Windows Firewall and security settings |
| Topic 5: Identifying Cause of and Resolving Desktop Application Issues | 20% | - Troubleshoot application failures and crashes - Resolve software installation and compatibility issues - Manage application settings and permissions |
Microsoft 070-685 Exam: What Candidates Want to Know
Microsoft Pro: Windows 7, Enterprise Desktop Support Technician is an official Microsoft certification exam, registered under the code 070-685. Passing it awards the MCITP: Enterprise Desktop Support Technician 7 certification, a credential at the Professional level. It also connects to MCTS: Windows 7, Configuring. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.
The Microsoft Pro: Windows 7, Enterprise Desktop Support Technician exam presents 40-60 questions within 150 minutes. That is a brisk pace, and the candidates who handle it best are the ones who rehearsed it. Use the ActualPDF engine for full timed simulations, practice flagging and returning, and arrive on exam day with a pacing strategy already proven.
Passing Microsoft Pro: Windows 7, Enterprise Desktop Support Technician takes 700 / 70%, and official registration costs $165 USD. Retakes bill the full $165 USD again, so preparation is the least expensive insurance available. Let your ActualPDF practice scores guide the timing: book when you clear the requirement consistently, not occasionally.
Recommended: Exam 70-680 (TS: Windows 7, Configuring); 1+ year of desktop support experience in enterprise environments
Policies get revised, so confirm the current requirements before you register on the official exam page.
Microsoft Pro: Windows 7, Enterprise Desktop Support Technician registration is handled through the official channels below.
For scheduling purposes: the exam is delivered Onsite at Pearson VUE authorized centers; Online proctored exam (when available).
Yes, Microsoft recommends the following training for Microsoft Pro: Windows 7, Enterprise Desktop Support Technician candidates.
Complement any training with the 191 practice questions in the ActualPDF 070-685 package, because repeated application is what turns course knowledge into a passing score.
Yes. ActualPDF offers a free demo of the Microsoft Pro: Windows 7, Enterprise Desktop Support Technician questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your money is protected by a 100% money-back guarantee with defined conditions. Take the Microsoft Pro: Windows 7, Enterprise Desktop Support Technician exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.
Microsoft Pro: Windows 7, Enterprise Desktop Support Technician is organized into 5 official domains. The most heavily weighted are Identifying Cause of and Resolving Networking Issues (23%), Supporting Mobile Users (18%), and Identifying Cause of and Resolving Desktop Application Issues (20%). The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.
Microsoft Pro: Windows 7, Enterprise Desktop Support Technician Sample Questions:
Question 1
HOTSPOT
The client computers in an enterprise organization are managed by using Group Policy.
You need to create a Group Policy object that assigns one of the client computers to a specific update group.
Which setting should you select? To answer, select the appropriate setting in the work area.
Question 2
You plan to join Athens client computers to the AD DS domain.
The Athens client computers connect to the network via a wireless connection.
You need to ensure that the Athens client computers can be joined to the domain.
What should you recommend?
A. Configure Windows Deployment Services with PXE.
B. Create a bootstrap wireless profile for the client computers.
C. Create a domain wireless profile for the client computers.
D. Configure Remote Installation Services with PXE.
Question 3
You need to troubleshoot the remote access issues in the Beijing office. What should you configure? (Choose all that apply.)
A. the IPv6 addresses of all DirectAccess servers
B. the external DNS servers to use for name resolution
C. the IPv4 addresses of all DirectAccess servers
D. the network test resources for DirectAccess Connectivity Assistant (DCA)
E. the internal DNS servers to use for name resolution
Question 4
HOTSPOT A company has client computers that run Windows 7 Enterprise. A client computer was infected with
malicious software that is known to make changes to Microsoft Internet Explorer settings. The malicious software has been removed from the system by using an antivirus application. When browsing to sites in Internet Explorer, the user sees a message that says "Internet Explorer cannot
display the webpage".
You need to ensure that the user can browse sites in Internet Explorer without receiving error messages.
Which setting should you select? To answer, select the appropriate setting in the work area.
Question 5
Twenty new laptop computers are joined to the domain.
Users of the new laptops report that they can access the Exchange server, but they cannot access file
shares or internal Web sites when they are outside of the office.
Other remote users can access file shares and internal Web sites when they are outside of the office.
You need to ensure that users of the new laptops can access file shares and Web sites on the internal
network when they are outside of the office.
What should you request?
A. the user accounts for the laptop users be added to the Baldwin\Direct Access group
B. new computer certificates for the laptops
C. new user certificates for the laptop users
D. the computer accounts for the laptops be added to the Baldwin\Direct Access group
Solutions:
| Question 1 Answer: Only visible for members | Question 2 Answer: B | Question 3 Answer: A,D,E | Question 4 Answer: Only visible for members | Question 5 Answer: D |
