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Pegasystems PEGAPCSA85V1 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Application Development	15%	- Rules and Reusability 1. Application layering and inheritance 2. Rule resolution concepts - Business Logic 1. Activities and automation 2. Decision rules
Topic 2: Data and Integration	23%	- Data Modeling 1. Manage data pages 2. Create data objects and relationships - Integration 1. Connect to external systems 2. Use connectors and services
Topic 3: User Experience	17%	- Forms and Validation 1. Create forms and controls 2. Implement validation rules - UI Development 1. Design responsive user interfaces 2. Configure portals and views
Topic 4: Reporting	9%	- Reporting Features 1. Create reports and report definitions 2. Configure dashboards
Topic 5: Case Management	28%	- Routing and Service Levels 1. Manage urgency, goals, and deadlines 2. Route assignments to users, work groups, and work queues 3. Configure service-level agreements - Case Life Cycle Design 1. Design case stages and processes 2. Configure case statuses 3. Add instructions and optional actions - Approvals and Correspondence 1. Send email correspondence 2. Implement authority matrices 3. Configure approval processes
Topic 6: Security	8%	- Access Control 1. Authentication and authorization 2. Roles and privileges

Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. You are implementing a data entry screen to include an asset ID field to track company equipment. All asset IDs are eight characters in length. The first three characters are letters followed by a five-digit number. Which validation approach restricts entries to the required format?

A) Validate rule
B) Text data type
C) Min/Max characters
D) Edit Validate rule

2. With Pega's Situational Layer Cake approach, how do you configure a regional variation for Human Resources (HR) time off cases?

A) Create a rule for the variation and add the rule to the layer for the region.
B) Create a rule for the variation and add it to a secondary common application layer.
C) Create a rule for the variation and replace the existing HR time off rule in the application common layer.
D) Create a rule for the variation and add the rule to the common layer of the application.

3. A user view includes a list of four urgency options selectable by radio buttons. How do you configure the selection list?

A) Configure a Boolean field with selectable urgency options.
B) Configure a field group with selectable urgency options.
C) Configure a drop down field with selectable urgency options.
D) Configure a picklist with radio buttons for the urgency options.

4. A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address. How do you configure this requirement?

A) Add a case-wide optional process to the case workflow to perform the address change.
B) Add a case-wide optional action to the workflow for the address submission.
C) Add a button to each assignment to present the customer with a form to submit a new address.
D) Add an alternate stage to the case life cycle to change the address.

5. Select each Flow Shape on the left and drag it to the correct Use Case on the right.