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Apple 9L0-412 Exam Syllabus Topics:

Section	Objectives
Topic 1: File Systems and Storage	- File sharing and permissions - Disk Utility and storage management - File system structure in OS X
Topic 2: Installation and Configuration	- System setup and initial configuration - OS X 10.8 installation methods and requirements - Software updates and system maintenance
Topic 3: User Accounts and Security	- File and system permissions - Password policies and authentication - User account types and management
Topic 4: System Troubleshooting	- Startup and boot issues - Performance troubleshooting - System logs and diagnostics
Topic 5: Applications and Processes	- Troubleshooting application issues - Application installation and management - Activity Monitor and process management
Topic 6: Network Configuration and Services	- Wi-Fi and Ethernet troubleshooting - Sharing services and connectivity - Network setup and configuration

Apple OS X Support Essentials 10.8 Sample Questions:

1. Which folder contains items that instruct the launchd process what to launch during OS X Mountain Lion startup?

A) /Library/Extensions/
B) /etc/launchd/
C) /System/Library/LaunchDaemons/
D) /var/run/launchd/

2. Review the screenshot from FileVault preferences, and then answer the question below.

If you click Enable User for the Logan White account, what is the effect?

A) FileVault 2 is enabled immediately for the Logan White account, and FileVault begins encrypting the Logan White home folder.
B) You are prompted immediately to enter the login password for the Logan White account, after which, Logan White will be able to unlock and decrypt the system disk, and restart the computer.
C) At next login, the user of the Logan White account will be prompted to enter the login password, after which, the user will be able to unlock and decrypt the system disk, and restart the computer.
D) You are prompted immediately to enter an administrator password, after which, the user of the Logan White account will be able to unlock and decrypt the system disk, and restart the computer.

3. HOTSPOT
In the screenshot below, click the icon of the OS X Mountain Lion System Preferences pane where you can disable the feature that restores windows when apps are reopened.

4. When an OS X computer starts up and a standard user logs in, in what order do the three components below launch?

A) 1. launch daemons
2.login items
3.launch agents
B) 1. launch daemons
2.launch agents
3.login items
C) 1. launch agents
2.login items
3.launch daemons
D) 1. login items
2.launch agents
3.launch daemons