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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Identify two true statements regarding territory freeze date of a forecast.

A) A submitted forecast automatically adjusts its forecast parameters and takes the now freeze date into account.
B) A sales admin can resubmit forecasts any time after the territory freeze date has changed.
C) A current submitted forecast gets automatically unsubmitted when you modify the territory freeze date of the forecast.
D) A sales admin will have to wait till a new territory freeze date to resubmit forecasts.
E) Territory freeze date cannot be modified after submitting the forecast.

2. Identify two activities that the Refresh Forecast process performs during a sales forecast.

A) keeps the forecast items that no longer meet forecast criteria
B) updates the latest changes to the territory hierarchy
C) verifies that the opportunities are present with revenue line Items, and notifies the user if the revenue line items are missing
D) ensures that the forecasting schedule is generated and has the correct due date
E) keeps future unfrozen forecast synchronized with the current opportunity data

3. Which statement correctly describes the delete options that are available for lookup types at the customization level?

A) Deleting a lookup type is possible in Extensible customization levels, but in user or system customization levels.
B) Deleting a lookup type is possible in User customization levels, but not in extensible or system customization levels.
C) Deleting a lookup type is possible in system customization levels, but not in user or Extensible customization levels.
D) Deleting a lookup type is possible in user and Extensible customization levels, but not in system customization levels.
E) Deleting a lookup type is possible in user,Extensibleand system customization levels.

4. You are the company administrator for Oracle Fusion CRM applications. While configuring the business objects, you will need to capture non-standard information. You decide that the Notes functionality is best suited to this task.
After you have created a new note type during the note setup process, you will be able to__________.

A) import the information from a legacy system
B) map the note type to the business object to aid in end user searching, filtering, and reporting
C) leave the mapping blank in order to provide end users with a "view all" option
D) add custom fields to the note object
E) transfer information from the note object to standard fields within Oracle Fusion CRM

5. Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A) 1:M relationships cannot be directly imported into Oracle Fusion CRM.
B) Create a data set for each contact and include them all on the same opportunity line.
C) Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.
D) Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
E) Each set of contact data should be imported from a separate flat file

Solutions: