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Oracle 1Z0-1003-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Field Service Cloud Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-1003-20 |
| Passing Score: | 68% |
| Real Exam Qty: | 60 |
| Related Certifications: | Oracle Field Service Cloud Service 2020 Certified Implementation Specialist |
| Exam Price: | USD 245 |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | Oracle certification policy applies; no fixed expiration published for this credential |
| Exam Format: | Multiple Choice |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam or test center delivery through Oracle Certification Program. |
| Pre Condition: | Oracle recommends hands-on experience implementing Oracle Field Service Cloud solutions. No mandatory prerequisite exam. |
| Official Syllabus URL: | https://education.oracle.com/oracle-field-service-cloud-service-2020-implementation-essentials/pexam_1Z0-1003-20 |
Oracle 1Z0-1003-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Capacity, Forecasting and Reporting | - Analytics and Reporting
|
| Resource Management | - Resource Configuration
|
| Mobility and Collaboration | - Mobile Application
|
| Integration and Extensions | - Integration Framework
|
| Routing and Scheduling | - Scheduling Functions
|
| Core Concepts and Configuration | - Oracle Field Service Architecture
|
| Activities and Business Rules | - Activity Management
|
Frequently Asked Questions: Oracle Field Service Cloud Service 2020 Implementation Essentials
Oracle Field Service Cloud Service 2020 Implementation Essentials is an official Oracle certification exam, registered under the code 1Z0-1003-20. Passing it awards the Oracle Certification certification, a credential at the Professional level. It also connects to Oracle Field Service Cloud Service 2020 Certified Implementation Specialist. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.
The Oracle Field Service Cloud Service 2020 Implementation Essentials exam presents 60 questions within 120 minutes. That is a brisk pace, and the candidates who handle it best are the ones who rehearsed it. Use the ActualPDF engine for full timed simulations, practice flagging and returning, and arrive on exam day with a pacing strategy already proven.
Passing Oracle Field Service Cloud Service 2020 Implementation Essentials takes 68%, and official registration costs USD 245. Retakes bill the full USD 245 again, so preparation is the least expensive insurance available. Let your ActualPDF practice scores guide the timing: book when you clear the requirement consistently, not occasionally.
Oracle recommends hands-on experience implementing Oracle Field Service Cloud solutions. No mandatory prerequisite exam.
Policies get revised, so confirm the current requirements before you register on the official exam page.
Yes. ActualPDF offers a free demo of the Oracle Field Service Cloud Service 2020 Implementation Essentials questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your money is protected by a 100% money-back guarantee with defined conditions. Take the Oracle Field Service Cloud Service 2020 Implementation Essentials exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.
Oracle Field Service Cloud Service 2020 Implementation Essentials is organized into 7 official domains. The most heavily weighted are Routing and Scheduling, Mobility and Collaboration, and Core Concepts and Configuration. The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.
Oracle Field Service Cloud Service 2020 Implementation Essentials Sample Questions:
A company has just expanded it's serviceable area in Europe to include coverage in Germany. As a result, many new users will need the OFSC interface screens to display in German.
Which of the following statements is correct about OFSC's capabilities for addressing this new requirement?
- A. Translations to OFSC native fields can be made using the Glossary export/import functionality, but custom properties can only be translated by exporting/importing the Properties list.
- B. Once Germany is added as a "Language" from the Display configuration screen, then the corresponding translations can be viewed and modified via the Glossary.
- C. Translations to OFSC native fields and custom properties can be made using either the Properties or Glossary export/import functionality.
- D. Once Germany is added as an "Available Country" from the Business Rules configuration screen, then the corresponding translations can be viewed and modified via the Glossary.
Correct Answer: D 🗳️
A scheduler has created center-points for the technicians located in a regional office.
The requirement is for these technicians to predominantly stay strictly within the 5-mile radius when receiving Job assignments.
Which configuration puts the most restrictions on the radius for the technicians?
- A. Home zone radius = 5 miles with overstep weight 2000
- B. Home zone radius = 5 miles with overstep weight 9999
- C. Home zone radius = 5 miles with overstep weight 600
- D. Home zone radius = 5 miles with overstep weight 4
Correct Answer: D 🗳️
A customer wants to change the information that displays in the Collaboration window when an activity is dragged into it.
What needs to be modified to ensure that the preferred activity properties appear?
- A. the 'Activities' context
- B. the 'Identify activity by' context
- C. the 'Activity hint' context
- D. the 'Activity details in chat' context
Correct Answer: C 🗳️
Which two statements are correct regarding Delivery Windows in Oracle Field Service Cloud (OFSC)?
- A. Delivery Windows are configurable by size and granularity as a global setting in OFSC.
- B. Delivery Windows are calculated for all Activity Types by default.
- C. Delivery Windows are enabled and calculated per Activity Type configurations.
- D. Delivery Windows are configurable by size and granularity by Activity Type.
- E. Delivery Windows are enabled per Resource Type calculations.
Correct Answer: C,D 🗳️
Your company has three different levels of "VIP" customers - Gold, Silver, and Bronze On an Activity Details record, there is a read-only "VIP Status" property where one of these options will be selected.
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A "VoD Service Trial" Integer check box property has been created.
What must you do in order to ensure that the check box is visible only in the Activity Details screen for Gold VIP member?
- A. Set a condition within the VoD Service Trial property to limit visibility.
- B. Add the VoD Service Trial property with a conditional Visibility to the Activity Details screen.
- C. Create a Filter to only show the VoD Service Trial Property if "Gold" appears on the Activity Details page.
- D. Use a regular expression to limit valid entries to "Gold" only.
Correct Answer: A 🗳️
