PDF Version DemoQuality compounds. Year after year, ActualPDF education experts refine the Microsoft Dynamics 365 Marketing Functional Consultant collection, and your 2026 purchase includes 365 days of free updates to the MB-220 practice questions.
Microsoft MB-220 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Marketing Functional Consultant |
| Exam Number: | MB-220 |
| Certificate Validity Period: | Retired (previously certifications were valid for 1 year and required renewal) |
| Exam Format: | Multiple choice, Multiple response, Case study, Best answer, Build list |
| Passing Score: | 700 / 1000 |
| Available Languages: | Spanish, Japanese, French, Korean, English, Portuguese (Brazil), Chinese (Simplified), German |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 40-60 |
| Exam Price: | $165 USD (varies by country/region) |
| Recommended Training: | Microsoft Learn MB-220 Learning Path Dynamics 365 Marketing Documentation |
| Exam Registration: | Microsoft Certification Portal Pearson VUE Exam Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or in-person at authorized testing centers |
| Pre Condition: | No formal prerequisites required, but experience with Dynamics 365 and marketing automation is recommended. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-220/ |
Microsoft MB-220 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Design and manage marketing content | - Manage customer journeys
|
| Topic 2: Manage marketing information | - Segment customer data
|
| Topic 3: Analyze marketing performance | - Marketing analytics and insights
|
| Topic 4: Manage events and leads | - Lead qualification and scoring
|
| Topic 5: Configure Microsoft Dynamics 365 Marketing | - Manage security and permissions
|
Microsoft MB-220 Exam: What Candidates Want to Know
Microsoft Dynamics 365 Marketing Functional Consultant is an official Microsoft certification exam, registered under the code MB-220. Passing it awards the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification, a credential at the Associate level. It also connects to Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.
The Microsoft Dynamics 365 Marketing Functional Consultant exam presents 40-60 questions within 120 minutes. That is a brisk pace, and the candidates who handle it best are the ones who rehearsed it. Use the ActualPDF engine for full timed simulations, practice flagging and returning, and arrive on exam day with a pacing strategy already proven.
Passing Microsoft Dynamics 365 Marketing Functional Consultant takes 700 / 1000, and official registration costs $165 USD (varies by country/region). Retakes bill the full $165 USD (varies by country/region) again, so preparation is the least expensive insurance available. Let your ActualPDF practice scores guide the timing: book when you clear the requirement consistently, not occasionally.
No formal prerequisites required, but experience with Dynamics 365 and marketing automation is recommended.
Policies get revised, so confirm the current requirements before you register on the official exam page.
Microsoft Dynamics 365 Marketing Functional Consultant registration is handled through the official channels below.
For scheduling purposes: the exam is delivered Online proctored or in-person at authorized testing centers.
Yes, Microsoft recommends the following training for Microsoft Dynamics 365 Marketing Functional Consultant candidates.
Complement any training with the 250 practice questions in the ActualPDF MB-220 package, because repeated application is what turns course knowledge into a passing score.
Yes. ActualPDF offers a free demo of the Microsoft Dynamics 365 Marketing Functional Consultant questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your money is protected by a 100% money-back guarantee with defined conditions. Take the Microsoft Dynamics 365 Marketing Functional Consultant exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.
Microsoft Dynamics 365 Marketing Functional Consultant is organized into 5 official domains. The most heavily weighted are Configure Microsoft Dynamics 365 Marketing, Analyze marketing performance, and Manage events and leads. The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.
Microsoft Dynamics 365 Marketing Functional Consultant Sample Questions:
You are a marketing administrator.
You need a marketing form that will only accept contact information and allow opt-in to emails.
What kind of form should you create?
- A. Landing Page Form
- B. Subscription Page Form
- C. Forward to a friend Form
- D. Journey Form
Correct Answer: A 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution-After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You created a custom table and added it to your Microsoft Dynamics 365 Marketing application.
A few days later, you create a new system chart for the table. Users report that they are unable to select this chart when they select Show Chart from a table view screen. You need to make the chart available for users to view in the app.
Solution: Edit the app using the Modern App Designer, select the table view from Pages on the left navigation pane, and ensure that the new chart is explicitly selected for inclusion.
Does this meet the goal?
- A. No
- B. Yes
Correct Answer: B 🗳️
You have been asked to add the German language to the Customer Satisfaction Survey. The survey is currently only available in the default English language.
You need to configure Dynamics 365 Customer Voice to display the German language option.
Which four steps should you take, in sequence, to complete your task? To answer, move the appropriate actions from the list of steps to the answer area and arrange them in correct order.
Correct Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-voice/create-multilingual-survey
You are a functional consultant working with Dynamics 365 Customer Voice.
You are tasked with planning a survey that will be distributed for anonymous response.
Which action is required during survey variable configuration to capture the Email of the anonymous respondent?
- A. Add the Email variable in the Personalization customization.
- B. Turn on the toggle for Save value in the Email variable.
- C. Enable the Anonymous responses in the distribution settings.
- D. Turn on track email in the distribution settings.
Correct Answer: B 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
You created several surveys in Microsoft Dynamics 365 Customer Voice
You need to leverage the integration with Customer Voice in Microsoft Dynamics 365 Marketing.
What are three ways you can do so? Each correct answer presents a complete solution NOTE: Each correct selection is worth one point.
- A. Add questions as content library.
- B. Use question responses in segmentations.
- C. Refer to surveys in the outbound customer journeys designer.
- D. Use question responses in lead scoring model configurations.
- E. Add survey links using out-of-the-box controls.
Correct Answer: B,C,E 🗳️
