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Apple 9L0-012 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | Mac Service Certification Exam |
| Exam Number: | 9L0-012 |
| Available Languages: | English |
| Related Certifications: | Apple Certified Macintosh Technician (ACMT) 2015 |
| Exam Format: | Online via Pearson VUE, Computer-based exam, Open-book exam |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Computer-based, open-book examination delivered online through Pearson VUE. |
| Pre Condition: | Passing this exam satisfies the hardware requirement for the Apple Certified Macintosh Technician (ACMT) 2015 certification. Additional ACMT requirements may apply depending on Apple's certification program. |
| Official Syllabus URL: | https://support.apple.com/HT204596 |
Apple 9L0-012 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Mac Hardware Identification | - Identify Mac models and hardware components
|
| Topic 2: Troubleshooting and Diagnostics | - Diagnose hardware failures
|
| Topic 3: Apple Service Resources | - Use Apple service documentation and tools
|
| Topic 4: Repair Procedures | - Perform Mac service operations
|
Apple 9L0-012 Exam: What Candidates Want to Know
Apple Mac Service Certification is an official Apple certification exam, registered under the code 9L0-012. Passing it awards the ACMT certification, a credential at the Professional level. It also connects to Apple Certified Macintosh Technician (ACMT) 2015. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.
Passing this exam satisfies the hardware requirement for the Apple Certified Macintosh Technician (ACMT) 2015 certification. Additional ACMT requirements may apply depending on Apple's certification program.
Policies get revised, so confirm the current requirements before you register on the official exam page.
Yes. ActualPDF offers a free demo of the Apple Mac Service Certification questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your money is protected by a 100% money-back guarantee with defined conditions. Take the Apple Mac Service Certification exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.
Apple Mac Service Certification is organized into 4 official domains. The most heavily weighted are Apple Service Resources, Troubleshooting and Diagnostics, and Mac Hardware Identification. The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.
Apple Mac Service Certification Sample Questions:
Question 1
According to the Apple Troubleshooting theory, at what stage should you run a diagnostic?
A. After determining the issue is with the device's Software or Hardware
B. After determining the issue is Education Opportunity
C. After determining the issue is not hardware
D. After determining the issue is caused by the Environment
Question 2
A physical assessment of the Mac should be performed in which of the following troubleshooting stages?
A. Isolate
B. Resolve
C. Template-Match
D. Evaluate
Question 3
Which of the following Mac Pro (Late 2013) parts has a slot for flash storage?
A. Interposer
B. Graphics Board B
C. Daughterboard
D. Graphics Board A
Question 4
Which of the following statements is true about Fusion Drive?
A. Recovery HD is not supported on a Fusion Drive.
B. A user is able to specify data placement.
C. Fusion Drive is not compatible with Time Machine.
D. No special setup or configuration is required to use Fusion Drive.
Question 5
What is the likely cause of an iMac (21.5-inch, Late 2013) producing a single error tone at startup that repeats every five seconds.
A. The hard drive has failed S.M.A.R.T. status.
B. The RAM does not pass data integrity tests.
C. The unit does not have RAM or RAM is not installed properly.
D. The logic board has failed and must be replaced.
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: D | Question 5 Answer: C |
