IIC Essential Skills for the Insurance Broker and Agent - C130

IIC C130 Actual PDF
  • Exam Code: C130
  • Exam Name: Essential Skills for the Insurance Broker and Agent
  • Updated: Aug 20, 2026
  • Q & A: 79 Questions and Answers
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IIC C130 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Property Insurance Exposures10%- Exposures and perils
- Small commercial property risks
- Personal property risks
Topic 2: Insurance and the Intermediary10%- Roles of brokers and agents
- Licensing and regulation
- Legal duties and ethics
Topic 3: Property Insurance Wordings12%- Coverages and exclusions
- Valuation methods
- Common policy forms
Topic 4: Automobile Insurance10%- Provincial variations
- Mandatory and optional coverages
- Rating and policy issues
Topic 5: Sales and Client Needs10%- Risk identification
- Client consultation
- Insurance solutions
Topic 6: Claims Handling8%- Settlement and subrogation
- Claim reporting process
- Broker's role in claims
Topic 7: From Quote to Policy10%- Policy issuance and delivery
- Policy structure and components
- Quotation and binding authority
Topic 8: Communication and Service Skills8%- Record keeping
- Client communication
- Policy changes and endorsements
Topic 9: Liability Insurance12%- Legal liability concepts
- Personal liability coverages
- Commercial general liability
Topic 10: The Application Process10%- Completing applications
- Underwriting considerations
- Duty of disclosure
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. What is an agent's primary duty to the insurer?

A) Bind the policy with the insurer they have the best relationship with
B) Provide the insurer with all relevant material facts
C) Provide the insurer with the insured's finances upon request
D) Quote the client with maximum amounts of liability coverage


2. What must an intermediary remember when using a valuation guide to calculate the replacement cost for a dwelling?

A) There is no substitute for an on-site inspection by the intermediary.
B) The tool used by each insurer would provide the exact same calculation.
C) There will be increased costs to repair or replace luxury or custom dwellings.
D) The mortgage value may be less than the cost of replacing the building.


3. What should the intermediary do if the person reporting the claim is not named on the insurance policy?

A) Send the client a statement of claim
B) Attempt to discuss the matter with the client
C) Contact the police
D) Ask the insurer to add the interested party as an additional insured


4. How many years of driving experience are newly licensed drivers generally credited for if they have completed an approved driver training course?

A) Three or four years
B) One or two years
C) Four or five years
D) Two or three years


5. Which is an example of an indirect loss?

A) Loss of income following a fire claim that closes a factory
B) Liability claim resulting from a slip and fall at a cinema
C) Water damage to an apartment when a frustrated tenant intentionally fails to turn off a tap
D) Arson at a retail store, initiated by an employee


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: D
Question # 5
Answer: A

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