PDF Version DemoHow to book the 500-052 Exam
These are following steps for registering the Cisco 500-052 exam. Step 1: Visit to Pearson Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for Cisco 500-052 Exam Certifications Exam Step 4: Select Date, time and confirm with payment method
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Conclusion
To sum up, the Cisco 500-052 exam is the perfect way for professionals such as network operation managers or system integrators that work with Cisco Unified CCX to enhance their skills and understanding of the Cisco contact center express deployments for version 11.0. Furthermore, architects, system engineers, and other support staff can get a boost through this test writing including a basic understanding of processes related to installation, monitoring as well as maintenance of a Cisco Unified CCX system.
Now that you are familiar with the exam procedure in detail, all you have to do is make a decision and start preparing. The result you get from taking the Cisco 500-052 exam is worth the time invested. It's in your hands!
Cisco 500-052 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operate and Maintain a Unified Contact Center Express System | 30% | - Apply patches, upgrades, and license management - Perform basic user and agent administration - Troubleshoot common issues - Monitor system operations and performance |
| Implement a Unified Contact Center Express System | 40% | - Install Unified Contact Center Express software and hardware - Integrate with Cisco Business Edition 6000 - Use Application Editor for call flows - Configure system and provision users |
| Design a Unified Contact Center Express System Deployment | 30% | - Determine customer required features - Identify available configuration and ordering tools - Perform customer capacity planning - Evaluate and recommend different configuration options |
