PDF Version DemoCertification Path
Once you ace the CMQ-OE exam, you may want to gain more certificates endorsed by the same vendor. Thus, you can visit their site and find the designation that currently represents more interest for you. Just so you know, the most popular certificates by this vendor are the Certified Software Quality Engineer and the Master Black Belt.
Reference: http://asq.org/cert/manager-of-quality
Prerequisites for CMQ-OE Certification Exam
The vendor has specific prerequisites that candidates are required to meet to be eligible for the CMQ-OE exam. Thus, candidates are required to show 10 years of full-time work experience in at least one area of the Certified Manager of Quality/Organizational Excellence Body of Knowledge. Out of these 10 years of experience, candidates must have 5 years of experience in a decision-making role. Note ASQ defines a decision-making role as a position where the individual has the power to define, implement, or manage projects and processes and be accountable for the results. An individual already accredited by this certification vendor as a quality auditor, software quality engineer, or quality engineer can use the same experience as a pre-requisite for the CMQ-OE test. To add more, a portion of the required 10-year experience will be waived off by ASQ if the individual has an educational background. So, a diploma from a technical school will be eligible for a 1-year waiver, an associate degree for a two-year waiver, a bachelor's degree for four years, and a master's or doctorate for five years.
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ASQ CMQ-OE Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Strategic Plan Development and Deployment | - Policy deployment (Hoshin Kanri concepts) - Strategic planning processes |
| Topic 2: Training and Development | - Workforce competency development - Training system design and evaluation |
| Topic 3: Leadership | - Change management and influence - Organizational leadership principles |
| Topic 4: Customer-Focused Organizations | - Voice of the customer (VOC) - Customer satisfaction and loyalty systems |
| Topic 5: Quality and Process Management | - Process improvement methodologies - Continuous improvement systems |
| Topic 6: Supply Chain Management | - Supplier selection and evaluation - Supplier performance management |
| Topic 7: Management Elements and Methods | - Financial and risk management basics - Performance management systems |
ASQ Certified Manager of Quality/Organizational Excellence Sample Questions:
When managing, virtual teams across virtual offices, a quality manager will often question the traditional
- A. paradigm of quality management
- B. concept of training needs
- C. paradigm of workday and workplace
- D. structure of a business organization
Correct Answer: C 🗳️
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Which of the following is the best way for a company to d how it authorizes projects?
- A. Project team meeting minutes
- B. Employee evaluation form
- C. Organizational chart
- D. Company policies
Correct Answer: D 🗳️
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In quality function deployment, the voice of the customer refers to
- A. where to listen to the customer needs
- B. how to meet the customer needs
- C. what the customer needs are
- D. when the customer needs things
Correct Answer: C 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
A company can maximize its return from a cost of quality program by investing more money in which of the following categories?
- A. Prevention
- B. Appraisal
- C. External failure
- D. Internal failure
Correct Answer: A 🗳️
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Which of the following methods will help an organization mold its future and achieve its goals, despite unforeseeable external forces?
- A. Quality planning
- B. Matrix management
- C. Strategic planning
- D. Tactical deployment
Correct Answer: C 🗳️
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