PDF Version DemoFree demo, instant delivery, a one-year service warranty, support that answers within two hours even on holidays, and a written refund policy: ActualPDF gives 2026 CRT-101 candidates a complete Salesforce Certification Preparation for Administrator service, not just a file.
Salesforce CRT-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Certification Preparation for Administrator Exam |
| Exam Number: | CRT-101 |
| Available Languages: | Spanish, French, Japanese, Italian, German, Portuguese, English |
| Certificate Validity Period: | No expiration; requires maintenance modules every release cycle |
| Passing Score: | 65% |
| Real Exam Qty: | 60 |
| Exam Duration: | 105 minutes |
| Exam Price: | $200 USD (excluding taxes) |
| Exam Format: | Multiple-select, Multiple-choice |
| Related Certifications: | Salesforce Certified Advanced Administrator |
| Recommended Training: | Trailhead Administrator Trailmix CRT-101 Preparation Course |
| Exam Registration: | Webassessor Registration Salesforce Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at authorized testing centers |
| Pre Condition: | No mandatory prerequisites; Salesforce recommends 6+ months of hands-on administration experience |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
Salesforce CRT-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Workflow and Process Automation | 15% | - Process Builder and Flow Builder - Approval processes - Workflow rules and actions |
| Object Manager and Lightning App Builder | 20% | - Page layouts, record types, and compact layouts - Standard and custom objects, fields, and relationships - Lightning apps, navigation, and Lightning App Builder |
| Service and Support Applications | 12% | - Knowledge base and entitlements - Case management and escalation - Service console features |
| Configuration and Setup | 15% | - Security controls, roles, profiles, and sharing settings - Company settings and organization configuration - User management and license allocation |
| Sales and Marketing Applications | 12% | - Lead management and conversion - Campaigns and products - Opportunity management and sales processes |
| Data and Analytics Management | 13% | - Data backup and storage considerations - Reports, dashboards, and folders - Data import/export and data quality |
| Productivity and Collaboration | 7% | - Chatter and collaboration tools - Activity management |
Salesforce CRT-101 Exam: What Candidates Want to Know
Salesforce Certification Preparation for Administrator is an official Salesforce certification exam, registered under the code CRT-101. Passing it awards the Salesforce Certified Platform Administrator certification, a credential at the Associate level. It also connects to Salesforce Certified Advanced Administrator. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.
The Salesforce Certification Preparation for Administrator exam presents 60 questions within 105 minutes. That is a brisk pace, and the candidates who handle it best are the ones who rehearsed it. Use the ActualPDF engine for full timed simulations, practice flagging and returning, and arrive on exam day with a pacing strategy already proven.
Passing Salesforce Certification Preparation for Administrator takes 65%, and official registration costs $200 USD (excluding taxes). Retakes bill the full $200 USD (excluding taxes) again, so preparation is the least expensive insurance available. Let your ActualPDF practice scores guide the timing: book when you clear the requirement consistently, not occasionally.
No mandatory prerequisites; Salesforce recommends 6+ months of hands-on administration experience
Policies get revised, so confirm the current requirements before you register on the official exam page.
Salesforce Certification Preparation for Administrator registration is handled through the official channels below.
For scheduling purposes: the exam is delivered Online proctored or onsite at authorized testing centers.
Yes, Salesforce recommends the following training for Salesforce Certification Preparation for Administrator candidates.
Complement any training with the 250 practice questions in the ActualPDF CRT-101 package, because repeated application is what turns course knowledge into a passing score.
Yes. ActualPDF offers a free demo of the Salesforce Certification Preparation for Administrator questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your money is protected by a 100% money-back guarantee with defined conditions. Take the Salesforce Certification Preparation for Administrator exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.
Salesforce Certification Preparation for Administrator is organized into 7 official domains. The most heavily weighted are Object Manager and Lightning App Builder (20%), Productivity and Collaboration (7%), and Workflow and Process Automation (15%). The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.
Salesforce Certification Preparation for Administrator Sample Questions:
An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports.
Which two ways should these folders be shared?
Choose 2 answers
- A. Share the Support Reports folder with Support Managers with Edit Access.
- B. hare the Support Reports folder with Support Agents with View Access.
- C. Share the R&D folder with Support Managers with Edit Access.
- D. Share the Helpdesk folder with Support Agents with View access.
Correct Answer: A,D 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
Support agent at Cloud Kicks are spending too much time finding resources to solve cases.
The agents need a more efficient way to find documentation and similar cases from the Case page layout.
How should an administrator meet this requirement?
- A. Configure Knowledge with articles and data categories.
- B. Create a custom object to capture popular case resolutions.
- C. Direct users to Global Search to look for similar cases.
- D. Use an interview flow to capture Case details.
Correct Answer: A 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an administrator solve for this issue?
- A. Set temporary business hours for each time zone.
- B. Allow the reps to set business hours manually.
- C. Create one set of business hours per time zone.
- D. Adjust the currant business hours to accommodate the Eastern Time Zone.
Correct Answer: C 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page How should the administrator accomplish this?
- A. From the page layout editor, drag the field to the highlights panel.
- B. Make the field required and move it to the top of the page.
- C. In the Account object manager, create a custom compact layout.
- D. Create a new page layout and a new section titled highlights panel.
Correct Answer: C 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
An administrator at Ursa Major Solar needs to send information to an external accounting system What workflow action should the administrator use to accomplish this?
- A. Custom Notification
- B. Assign Task
- C. Create Record
- D. Outbound Message
Correct Answer: D 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
