Avaya Small and Medium Enterprise (SME) Communications Solutions - 3000.3

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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
B) Upgrade Delta Server to the latest release using the IP Office Admin software.
C) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
D) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.

2. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A) 1
B) 3
C) 2
D) 4

3. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

A) System Monitor with default filters
B) SSA Snapshot
C) System Monitor with ISDN L3 filter options enabled
D) Debug Manager on DTE port

4. Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us

A) Office Softconsole
B) Office Voice Portal
C) Office Phone Manager Pro
D) Office Video Softphone

5. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?

A) Configuration Action
B) Database Action
C) Miscellaneous Action
D) Condition Action

Solutions: