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NEW QUESTION 43
A sales rep at Get Cloudy Consulting asks the new Salesforce associate to give them a report showing all the active accounts for the sales rep's territory.
Where should the associate go to create a new report for Accounts?
- A. Reports tab
- B. Setup
- C. Accounts tab
Answer: A
NEW QUESTION 44
Get Cloud Consulting (GCC) has started to use Salesforce for its sales and service divisions. GCC would like to automate a process and understands this can be done through declarative and programmatic solutions.
Which approach should GCC explore first?
- A. A programmatic approach, unless there is a lack of resources
- B. A declarative approach, as it allows for quicker and simpler problem resolution
- C. A programmatic approach, as it is more customizable.
Answer: B
NEW QUESTION 45
Which sharing type shares a single, common infrastructure and code base?
- A. Metadata
- B. Trust
- C. Multitenant
Answer: C
NEW QUESTION 46
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead records during these events, but they often forget to change the Lead Source field to Trade Show*.
What approach would improve data integrity for the Lead Source field'
- A. Create a validation rule requiring the Lead Source field to equal Trade Show'.
- B. Make an assignment rule named Trade Show' to only assign leads to sales reps.
- C. Set the default value of the Lead Source field to Trade Show'.
Answer: A
NEW QUESTION 47
A nonprofit organization wants to help ensure residents in their area receive health checkups. The nonprofit also wants to ensure resident tracking history and all data are stored in a way that complies with local privacy laws.
Which Salesforce cloud solution should help meet these needs?
- A. Health Cloud
- B. Service Cloud
- C. Nonprofit Cloud
Answer: A
NEW QUESTION 48
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center.
Which relationship on Case should the associate use?
- A. Contact
- B. Account
- C. Owner
Answer: A
NEW QUESTION 49
Which Trailhead feature should Get Cloudy Consulting use to create a custom teaming path for its employees?
- A. Modules
- B. Projects
- C. Trailmixes
Answer: C
NEW QUESTION 50
When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.
What should be used to lock the record before a decision is made?
- A. Approval process
- B. validation rule
- C. Page layout
Answer: A
NEW QUESTION 51
What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?
- A. A custom report type
- B. The Opportunity related list
- C. A Roll-Up Summary field
Answer: C
NEW QUESTION 52
Where can a org's service status and performance degradation information be found?
- A. AppExchange portal
- B. Salesforce help
- C. Salesforce
Answer: C
NEW QUESTION 53
Get Cloudy Consulting (GCC) wants to customize its Sales application's Home tab with additional components.
Outside of the org, where should GCC' Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?
- A. Ask a question In a Trailblazer Community Group.
- B. Search for modules in Trailhead.
- C. Explore documents In Help and Training.
Answer: A
NEW QUESTION 54
The salesforce account executive for Get Cloudy Consulting's (GCC) advises the company to use United Clouds to assist with its transition to using Salesforce as its CRM. GCC also plans to add an app in salesforce from Connected Mail.
What is the role of each of these companies?
- A. Get Cloudy Consulting - Customer
Connected Mail - Consultant -
United Clouds -Partner - B. Get Cloudy Consulting - Customer
Connected Mail -independent Software Vendor (ISV)
United Clouds - Partner - C. Get Cloudy Consulting -Customer
Connected Mail - Product
United Clouds -partner Independent Software Vendor (ISV)
Answer: B
NEW QUESTION 55
A manager is creating a dashboard for their team and wants each team member to receive a copy of the dashboard results by email each week.
What should the team members do to ensure they receive they weekly results?
- A. Subscribe to the dashboard
- B. Like the dashboard.
- C. Follow the dashboard
Answer: A
NEW QUESTION 56
A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting.
To which object should they add this record?
- A. Accounts
- B. Leads
- C. Contacts
Answer: C
NEW QUESTION 57
Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well as SMS, Facebook Messenger, and whatsApp.
Which Salesforce product should meet this need?
- A. Experience Cloud
- B. Sales Cloud
- C. Service Cloud
Answer: B
NEW QUESTION 58
A salesforce associate wants to retrieve a record for a business but only remembers a portion of the business name.
Using the fewest clicks, how should the associate search the account records for the desired business?
- A. A list view of all accounts
- B. A report of all accounts
- C. The global Search box
Answer: C
NEW QUESTION 59
What is the maximum number of rows will display?
- A. 2,000
- B. 5, 000
- C. 3,000
Answer: A
NEW QUESTION 60
Refer to the screenshot that shows the Home page.
A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?
- A. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.
- B. Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.
- C. Use the downward arrow next to each item name, then select Move to move the item left or right.
Answer: A
NEW QUESTION 61
A Salesforce associate wants to add a new related list of cases to Account.
Where should the associate go to add the related list to Account?
- A. Page Layout
- B. Case Record page
- C. Account Record page
Answer: A
NEW QUESTION 62
An employee at Get Consulting recently changed their name and received a new username.
Where should these changes be updated?
- A. Contact Record page
- B. User profile page
- C. User Record page from Setup
Answer: C
NEW QUESTION 63
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