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NEW QUESTION # 85
Universal Containers needs to build a Community for their customers. The following security requirements must be met: * Customers can access their accounts. invoices. and orders. * An account is associated to only one individual. * A few customers who act as partners need access to individual accounts. * Customers can NOT see each Other's data unless is explicitly granted. Which option fulfills the requirements?
- A. User Person Account, Customers Community License. and Sharing Set.
- B. User Customers Account. Customer Community Plus License. and sharing rules.
- C. Customers Account. Customer Community License. and sharing rules.
- D. User Person Account. Customers Community Plus License. and Super User access
Answer: A
NEW QUESTION # 86
The Universal Containers research lab is publishing its latest research into knowledge articles assigned to the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the administrator ensure this happens?
Select one or more of the following:
- A. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic
- B. Create a "Tips and Techniques" knowledge category and ask the lab to reassign their articles
- C. Create a workflow rule that assigns the "Tips and Techniques" topic to all knowledge of articles in that category
- D. Ask the lab to assign this topic to all articles as part of their quality control process before publishing
Answer: A
NEW QUESTION # 87
Universal Containers is leveraging Salesforce Content and needs to rnake it available to their Community users (Customers, Partners, and Employees). Which users will be able to view Salesforce Content based on their license?
- A. Users with the High-Volume Customer Portal license.
- B. Users with the Customer Community Plus license.
- C. Users with the Customer Community license.
- D. Users with the Customer Community Login license.
Answer: B
NEW QUESTION # 88
Universal Containers (UC) is opening up its Salesforce Communities Public Knowledge Base to include audiences from the EMEA region. UC wants to ensure that the Topics included in the Community are translated into the appropriate languages. UC has enabled multi-language in the Community and is ready to translate.
Which option should the Community Cloud consultant use to translate Topics associated to articles and discussions?
- A. Community Builder
- B. Content Targeting
- C. Translation Workbench
- D. Language Selector
Answer: D
NEW QUESTION # 89
Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing basis?
Select one or more of the following:
- A. Download and install a Community Management package from AppExchange
- B. Set periodic email delivery for standard reports and dashboards
- C. Create custom reports and dashboards, and share them with Community managers
- D. Configure Google Analytics for the Community
Answer: A
NEW QUESTION # 90
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
- A. Use a Community Moderation Rule
- B. Define Community Member Criteria
- C. Download the Advanced Community Moderation lightning component and configure it in the Community Builder
- D. Leverage the Community Cloud Moderation API with APEX
Answer: B
NEW QUESTION # 91
Universal Containers builds a Community on the Customer Service (Napili) Template. The Community Manager needs to add rich content and collaboration capabilities (e.g. feed and publisher) to an existing object page.
What is the fastest way for the Salesforce Admin to do this in Community Builder?
- A. Add a page variation, add the components, set the page as active, and publish.
- B. Edit the object page, add the components, and publish.
- C. Create an object page, add the components, and publish.
- D. Install the collaboration Lightning app, add the app components to the page, and publish.
Answer: B
NEW QUESTION # 92
Which is currently not a valid pre-built Social Sign-on Authentication provider?
- A. Facebook
- B. LinkedIn
- C. GitHub
- D. Box
- E. Twitter
- F. Google
- G. Janrain
Answer: D
NEW QUESTION # 93
Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign -on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign -on?
Discuss
- A. Enable Social Sign -on in the Community management preferences menu.
- B. Create a custom login page with Social Sign -on capabilities, including authentication providers.
- C. Set up the authentication provider for Social sites and add the Social Sign -on component to the login page.
- D. Configure Community Sign -on at the social web site to make sure the user is authenticated and provided access.
Answer: C
NEW QUESTION # 94
Universal containers has the following requirements for its partner Community
- Three levels of role hierarchy for its partner users: Account executive, Account manager, and Account sales rep
- The partner account executive is able to see all of the lead records visible to their team
- The partner account sales rep is unable to see the lead records by other account sales reps, account managers, or account executives
- Partners want to give some Account sales reps access to Lead records owned by other Account sales reps for the same partner account.
Which two steps should the Salesforce administrator text to fulfil these requirements?
Choose 2 answers
Select one or more of the following:
- A. Enable super user access in Community Settings
- B. Enable super user access in Community Management
- C. Enable super user access to contacts for users assigned to the Account sales rep role
- D. Enable super user access to contacts for assigned users to the Account manager role
Answer: A,C
NEW QUESTION # 95
You have spent the last two weeks getting your community ready for the prime time and have recently deployed your configuration to production and now wish to make it publicly available. What steps do you take to do this?
- A. Go into the Community Builder >> Settings and Activate the community
- B. Go into the Community Manager >> Administration >> Settings and Activate the Community
- C. Deploying to production automatically enables the community
- D. The community will automatically activate when you add users to it
- E. Go into the Community Manager >> Administration and Activate the community
Answer: B
NEW QUESTION # 96
The Universal Containers research lab is publishing its latest research into Knowledge articles assigned to the data category "Container Best Practices." The Community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the Administrator ensure this happens?
- A. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic.
- B. Ask the lab to assign this topic to all articles as part of their quality control process before publishing.
- C. Create a workflow rule that assigns the "Tips and Techniques" topic to all Knowledge articles in that category.
- D. Create a "Tips and Techniques" Knowledge category and ask the lab to reassign their articles.
Answer: A
NEW QUESTION # 97
Universal Containers adds e -commerce capability to its Community built on the Napili template.They track customer shipments in a Salesforce custom object.How should the Salesforce Admin expose customer shipment data in Community Builder?
- A. Create an object page associated to the Shipment object.
- B. Clone a standard page and associate it he Shipment object.
- C. Clone an object page and associate it to the Shipment object
Answer: A
NEW QUESTION # 98
As a part of your Partner Community Roll-out strategy you plan to engage with stakeholder(s) within the business to understand what they are hoping to get out of the community being implemented. Who do you meet with?
- A. Sales Team, Marketing Team, Service Team and Executives
- B. Partner Relationship Manager and Marketing Managers
- C. Partner Relationship Manager and Sales Managers
- D. Executives and the Partner Relationship Manager
- E. #AskForce on Twitter and the Success Community
Answer: A
NEW QUESTION # 99
A coffee company is launching a public brand worldwide. Consumers need to see all relevant information about the brand in one place. Brand advisors can also submit applications to become partners. How should the coffee companies administrator meet these requirements?
Select one or more of the following:
- A. Create a Public Community for consumers and brand advisors
- B. Create a Public Community for consumers and a separate Private Community for brand advisors
- C. Create a Public Community and let brand advisors and consumers register themselves
- D. Create a Private Community and let brand advisors and consumers register themselves
Answer: C
NEW QUESTION # 100
Universal Containers is building a Customer Community.
What can the Administrator add to the Navigation Menu?
- A. Salesforce Objects, Global Action, Community Pages, External URLs, Navigational Topics, Menu Labels
- B. Salesforce Objects, Topics External URLs, Lightning Components, Community Pages, Menu Labels
- C. Salesforce Objects, Community Pages, App Launcher, External URLs, Feature Topics, Setup Menu
- D. Salesforce Objects, Topics, Community Pages, External URLs, Forecast, Menu Labels
Answer: B
NEW QUESTION # 101
Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:
* Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect.
This integration does not exist today.* Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org. * External partner users must be able to configure the quote using the pricing and quoting tool from the Community. * The pricing and quoting tool must support Community users.
* Universal Containers owns licenses for Salesforce Connect. What are the two most efficient ways for a Salesforce Admin to accomplish this task? Choose two answers
- A. Integrate the pricing and quoting tool by configuring external users to make it available in the Community
- B. Integrate the Back-Office Legacy System using custom code development.
- C. Integrate the pricing and quoting tool by creating custom code to make it available in the Community
- D. Integrate the Back-Office Legacy System using Salesforce Connect
Answer: A,D
NEW QUESTION # 102
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