Pass Oracle Oracle Cloud Platform Application Integration 2020 Associate Exam in First Attempt Guaranteed Updated Dump from ActualPDF!
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NEW QUESTION 12
When you configure an application in Oracle Identity Cloud Service to be consumed by Oracle Digital Assistant for the system.OAuth2AccountLink component, why do you need to have the RefreshToken grant selected?
- A. The RefreshToken grant ensures that a fresh access token is retrieved even if a user's password in Oracle Identity Cloud Service has changed, thus ensuring the user uninterrupted access.
- B. You need a refresh token to force a successful logout of the logged in user.
- C. The RefreshToken grant ensures that the System.OAuth2Account link component can refresh an expired access token automatically because the access token has a much shorter lifespan than the refresh token.
- D. The RefreshToken grant ensures that users will never have to sign in to the skill again after their initial login.
Answer: C
NEW QUESTION 13
Which is NOT used to tune routing behavior?
- A. the confidence win margin
- B. the classifier's F1-score
- C. the built-in system intent confidence threshold
- D. candidate skills' confidence thresholds
Answer: B
NEW QUESTION 14
A user is in the middle of a conversation flow with a digital assistant but then triggers the Exit system intent by saying "get me out of here". Which statement is true?
- A. Because the user didn't explicitly specify the invocation name of the skill when exiting, the user will always be prompted to confirm exiting the current conversation.
- B. The conversation will resume at a state in the skill defined by a digital assistant parameter.
- C. The conversation can only be exited if the current context score is lower than the Exit Skill Confirmation digital assistant routing parameter.
- D. Depending on digital assistant routing parameters, the user will be prompted to confirm exiting from the current conversation.
- E. The conversation can only be exited if the current context score is greater than the Exit Skill Confirmation digital assistant routing parameter.
Answer: E
NEW QUESTION 15
You have gone through a number of testing iterations of your customer's skill that comprises 10 intents. But you find that generally the best you can get is a confidence score of 96%, even when the user phrase is identical to one of your training utterances.
What should you recommend to your customer regarding this intent confidence score?
- A. The highest possible confidence with 10 intents is 10% (100% divided by the number of intents). So, no further changes to the skill are required.
- B. For every verb in your training utterances, ensure you add a version of the utterance which also covers the past, present, and future tense of the verb.
- C. Add more utterances to the unresolvedlntent.
- D. It is not always possible to achieve 100% confidence and adding more utterances may not help the problem. Therefore, do not make further changes to the skill if it is performing to your expectations.
- E. Keep iterating on user testing and add more training utterances until you can achieve a confidence level of 100% on your user input.
Answer: A
NEW QUESTION 16
You want your skill to transfer conversations over to Oracle Service Cloud customer service representatives. Which type of channel do you create to enable the skill to do this?
- A. Users
https://docs.oracle.com/en/solutions/handoff-skill-to-live-agent/transfer-users-skill-bot-live-agent1.html#GUID-237F078E-94FF-4A4B-9B70-CA04D619C49F - B. Agent Integrations
- C. Applications
- D. System
Answer: B
NEW QUESTION 17
An input component references an entity-type variable from its variable property and does not have the maxPrompts property set. Which two statements describe valid options to help users deal with validation errors?
- A. You can use the onlnvaliduserlnput property on the System.commonResponse component to conditionally show or hide UI controls.
- B. You can use the user input component's textReceived action transition to detect validation errors and to navigate to a state in the dialog flow.
- C. You can use the user input component's cancel action transition to navigate to a different state in the dialog flow, display a help message to the user, and navigate back into the dialog flow state that previously failed input validation.
- D. You can use the system. invaliduserinput?booiean expression to detect a previously failed input validation and display alternative prompts or additional UI controls.
- E. You can use the alternatePrompt property for user input components to display alternative prompts.
Answer: A,D
NEW QUESTION 18
View the Exhibit.
You have been asked to review a skill for its readiness for go live. Which four issues would you raise as a priority?
- A. You should never have single-word utterances.
- B. The utterances have too much commonality.
- C. The word "please" may inadvertently skew the results.
- D. The unresolvedlntent has not been trained.
- E. The number of utterances looks to be too low and artificial for a go-live.
- F. All utterances should start with an uppercase letter and end with a period.
Answer: B,C,D,E
NEW QUESTION 19
In a validation loop, users are repeatedly asked to enter the same information, thereby preventing them from transitioning to a different dialoq flow state in a conversation.
What is causing the validation loop?
- A. The keepTurn property of the input component is set to true and the maxPrompts property is set to a value greater than 0.
- B. The input component associated with a state references a variable of an entity type and the maxPrompts property is not set.
- C. The nlpResultvariable property of the input component points to "iResult", which is a variable of type
"nlpresuit". - D. The dialog flow state uses an input component that references a nonentity type variable. The same dialog flow state is referenced in the next transition.
Answer: A
NEW QUESTION 20
Which statement about digital assistants is FALSE?
- A. A digital assistant can be used to manage a set of skills, including skills that you create yourself and skills that you have added from the Skill
- B. A connection to a back-end service is through a custom component that is used by a skill, rather than one that is used by a digital assistant.
- C. A digital assistant can communicate with customers through different messaging platforms.
- D. A digital assistant ensures that a user completes a conversation in one skill before allowing that user to trigger the intent of a different skill
Answer: D
NEW QUESTION 21
You want your skill to output the size of the pizza that was ordered..
Which FreeMarker operation must you use
- A. "You ordered a ${size.string} pizza."
- B. "You ordered a ${size.value} pizza.
- C. "You ordered a ${size[0]} pizza." 3)
- D. "You ordered a ${size} pizza." :)
Answer: C
NEW QUESTION 22
What is the primary purpose of a user channel in Oracle Digital Assistant?
- A. It provides a simple way to connect custom components with back-end systems.
- B. It provides a generic mobile app or web app that you can directly embed in any messenger client.
- C. It provides a simple way to expose PL/SQL packages as REST data services.
- D. It provides the primary mechanism for embedding skills within a digital assistant.
- E. It provides a simple way to connect and adapt messages between a skill or digital assistant and a messenger client.
Answer: C
NEW QUESTION 23
In reviewing a colleague's code, you note the following code in the dialog flow which takes user input and replaces the words "authorized user" or "auth user" with "AU" before then calling the intent resolution in the dialog flow with the altered string.
"${utterance.value?replace('authorized user|auth user', 'AU','r')}"
Why would your colleague have done this?
- A. "Authorized" and "auth" are reserved words and would fail intent resolution.
- B. By replacing "Authorized" and "auth", one is able to bypass the usual authentication mechanism, which requires a user to log on.
- C. The sentence is being normalized by replacing different versions of words such that they are aligned with the term used in the training utterances.
- D. The language tag is being changed to Australian (AU) to better match the language of the training utterances.
- E. The above code has no impact on intent resolution.
Answer: E
NEW QUESTION 24
For live-agent transfer, you want the bot-user conversation history to become available to the human agent that the conversation is transferred to.
How do you make this conversation history available?
- A. Set the convHistory property in the system.Agentinitiation component.
- B. In the skill settings, either switch Enable Insights to On or switch Skill Conversation to On, depending on the Digital Assistant version.
- C. This is controlled from Oracle Service Cloud and has to be turned on by setting a custom property.
- D. Set a custom property on the Oracle Service Cloud instance that's accessed by Oracle Digital Assistant.
Answer: D
NEW QUESTION 25
Which statement is FALSE regarding the core function of a digital assistant and how it could respond to user input?
- A. It is able to route the conversation to the start state of a skill that's managed by the digital assistant.
- B. It is able to respond to a help request and return a help message, one that can be specific to one of its skills, or to the digital assistant itself
- C. It is able to automatically route the conversation to another digital assistant if the request can't be handled by the current digital assistant.
- D. It is able to respond to a user request to exit the current conversation.
Answer: A
NEW QUESTION 26
Consider the following dialog flow code in a skill:
Which statement is true?
- A. The skill displays the message "Please wait, we're reviewing your order" and then waits for user input.
- B. The skill displays the message "Please wait, we're reviewing your order", then displays "Almost done...", and then waits for user input.
- C. The skill displays the message "Please wait, we're reviewing your order", then displays "Almost done...", then displays "Thank you for your order.", and then waits for user input.
Answer: A
NEW QUESTION 27
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