Grab latest Salesforce Education-Cloud-Consultant Dumps as PDF Updated on 2024 [Q120-Q136]

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Grab latest Salesforce Education-Cloud-Consultant Dumps as PDF Updated on 2024

Newly Released Education-Cloud-Consultant Dumps for Salesforce Consultant Certified


Salesforce Education-Cloud-Consultant exam is a timed exam that consists of 60 multiple-choice questions. Candidates are given 105 minutes to complete the exam. Education-Cloud-Consultant exam is designed to test the candidate's knowledge of Education Cloud concepts, as well as their ability to apply that knowledge in real-world scenarios.


Salesforce Education-Cloud-Consultant certification is a valuable credential for professionals in the education industry, as it demonstrates their proficiency in Salesforce Education Cloud. It is a testament to their skills, knowledge, and dedication to their profession, and can open up new opportunities for career advancement and growth.

 

NEW QUESTION # 120
A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in their existing Salesforce environment.
What are two considerations the consultant should discuss with the institution?
Choose 2 answers

  • A. A support ticket is required to disable Person Accounts.
  • B. Person Accounts are unsupported in EDA.
  • C. Person Accounts can only be merged with Administrative Accounts.
  • D. Use EDA record types for student contacts and lead management.

Answer: A,D

Explanation:
Explanation
The consultant should discuss with the institution how they can use EDA record types for student contacts and lead management, and how a support ticket is required to disable Person Accounts, as two considerations for installing EDA in their existing Salesforce environment that has Person Accounts enabled. EDA record types are predefined record types that are available for the Contact and Lead objects in EDA. EDA record types can be used to categorize and manage different types of contacts and leads, such as students, faculty, staff, alumni, or applicants. The institution can use EDA record types for student contacts and lead management instead of using Person Accounts. A support ticket is a request that users can submit to Salesforce Support to get assistance or guidance on various issues or tasks. A support ticket is required to disable Person Accounts, because this is a permanent and irreversible action that can affect data and functionality. The institution should submit a support ticket to disable Person Accounts before installing EDA, because Person Accounts are unsupported in EDA. Person Accounts being unsupported in EDA, or Person Accounts being able to only merge with Administrative Accounts, are not considerations for installing EDA in their existing Salesforce environment that has Person Accounts enabled. References:
https://powerofus.force.com/s/article/EDA-Record-Types
https://help.salesforce.com/s/articleView?id=sf.accounts_person_behavior.htm&type=5
https://powerofus.force.com/s/article/EDA-Installation


NEW QUESTION # 121
What should a consultant recommend to a university that wants a successful Data Governance committee?

  • A. Use RACI matrix to define member roles.
  • B. Refer committee members to Trailhead.
  • C. Set up a Salesforce Adoption Dashboard.
  • D. Create a Center of Excellence queue.

Answer: A

Explanation:
Explanation
The consultant should recommend to use a RACI matrix to define member roles for a university that wants a successful Data Governance committee. A RACI matrix is a tool that clarifies the roles and responsibilities of different stakeholders in a project or a process, using four categories: Responsible, Accountable, Consulted, and Informed. A RACI matrix can help the university have a successful Data Governance committee by defining and communicating who is responsible for making decisions, who is accountable for ensuring quality and compliance, who is consulted for providing input or feedback, and who is informed about the outcomes or changes related to data governance. Creating a Center of Excellence queue, setting up a Salesforce Adoption Dashboard, or referring committee members to Trailhead are not recommendations for a university that wants a successful Data Governance committee. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics/project-management


NEW QUESTION # 122
A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?

  • A. Program Plan
  • B. Affiliation
  • C. Campaign
  • D. Opportunity

Answer: B


NEW QUESTION # 123
A university wants a Salesforce solution that manages student applications and application reviewer assignments.
Which solution should the consultant recommend?

  • A. Admissions Connect
  • B. Case Management
  • C. Program Management Module
  • D. Student Success Hub

Answer: A

Explanation:
Admissions Connect is a solution that the consultant can recommend to meet the requirement of managing student applications and application reviewer assignments. Admissions Connect is a solution that extends EDA to meet the needs of higher education admissions and enrollment. Admissions Connect provides features such as online application management, application review, decision delivery, and reviewer assignments. The consultant can help the university configure and customize Admissions Connect to support their recruitment and admissions processes. Program Management Module, Case Management, and Student Success Hub are not solutions that can manage student applications and application reviewer assignments. Reference:
https://www.salesforce.org/products/admissions-connect/overview/
https://trailhead.salesforce.com/en/content/learn/modules/admissions-connect-basics


NEW QUESTION # 124
The director of advancement at a small college requests report access for a dozen alumni volunteers who will call potential donors. The volunteers will use Customer Community Plus licenses. The consultant has set up a profile for the volunteers.
What should the consultant set up so the volunteers can create and edit reports as external users?

  • A. Enable the Create and Customize Reports, Report Builder, and Edit My Reports permissions on the Volunteers profile.
  • B. Create a volunteer public group and a sharing rule that grants Read permissions to reports.
  • C. Create a new role for the volunteers in the role hierarchy, and grant permissions to Create and Customize Reports.

Answer: A

Explanation:
Explanation
To enable external users to create and edit reports, the consultant should grant them the necessary permissions on their profile. The Create and Customize Reports permission allows users to create new reports and edit existing ones. The Report Builder permission allows users to use the report builder tool to design reports. The Edit My Reports permission allows users to edit reports that they own or have access to. The consultant should enable these permissions on the Volunteers profile to meet the requirement of the director of advancement. References: [Salesforce Education Cloud Academy: Consultant Fundamentals], [Report Permissions for External Users]


NEW QUESTION # 125
A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub.
However, they were unable to find current or past Open Source Commons projects that meet their needs.
Which additional Power of Us Hub group can the consultant recommend so the university can find and collaborate on current open source projects?

  • A. SFDO Open Source Contributors
  • B. CumulusCI (CCI)
  • C. Sector: Higher Education
  • D. SFDO Major Release Announcements

Answer: A


NEW QUESTION # 126
An institution is experiencing record locking and sharing performance issues in a Salesforce org with the Education Data Architecture (EDA). A consultant notices there are more than 10,000 child records associated to a single parent record.
Which object should the consultant review first?

  • A. Relationships
  • B. Affiliations
  • C. Accounts

Answer: A

Explanation:
Explanation
The consultant should review the Relationships object first when noticing that there are more than 10,000 child records associated to a single parent record for the institution that is experiencing record locking and sharing performance issues in a Salesforce org with EDA. The Relationships object is an object in EDA that allows users to store information about how two Contacts are related to each other, such as parent-child, sibling, or spouse. The Relationships object can cause record locking and sharing performance issues in a Salesforce org with EDA if there are too many child records associated to a single parent record, such as a Contact with many Relationships or Affiliations. The consultant should review the Relationships object first when noticing that there are more than 10,000 child records associated to a single parent record for the institution that is experiencing record locking and sharing performance issues in a Salesforce org with EDA by checking if there are any data skew or ownership skew issues and applying best practices to resolve them. Accounts or Affiliations are not objects that the consultant should review first when noticing that there are more than
10,000 child records associated to a single parent record for the institution that is experiencing record locking and sharing performance issues in a Salesforce org with EDA. References:
https://powerofus.force.com/s/article/EDA-Relationships
https://developer.salesforce.com/docs/atlas.en-us.salesforce_large_data_volumes_bp.meta/salesforce_large


NEW QUESTION # 127
A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant recommend to ensure there is data?

  • A. Appointment Attendee
  • B. Availability Topic
  • C. Behavior Incident

Answer: A

Explanation:
The Appointment Attendee object in Student Success Hub is used to track the students and support staff who attend an appointment1. The Student Success Hub Tableau Accelerator uses data from this object, along with other objects such as Alert, Appointment, Case, Contact, Course Connection, Course Offering, Program Enrollment, Term, and User, to create visualizations of student and support staff data2. The Behavior Incident object is not part of Student Success Hub or the Tableau Accelerator. The Availability Topic object is used to categorize the availability of support staff for appointments1, but it is not used by the Tableau Accelerator. Reference:
1: EDA Object Reference - Salesforce3
2: Analyze Student Success Data with the Tableau Accelerator - Salesforce4


NEW QUESTION # 128
How should a consultant prepare for a successful Education Cloud discovery session with an institution?

  • A. List the current challenges in education.
  • B. Review the institution's strategic plan.
  • C. Create an Education Cloud storyboard.
  • D. Build the institution's technology roadmap.

Answer: B

Explanation:
The consultant should review the institution's strategic plan to prepare for a successful Education Cloud discovery session. The strategic plan is a document that outlines the institution's vision, mission, goals, and priorities for the future. By reviewing the strategic plan, the consultant can understand the institution's context, challenges, opportunities, and expectations. The consultant can also align the discovery session agenda and questions with the strategic plan. Creating an Education Cloud storyboard, listing the current challenges in education, and building the institution's technology roadmap are not tasks that the consultant should do to prepare for a discovery session. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-basics-discovery
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_Discovery_Guide.pdf


NEW QUESTION # 129
Staff in Continuing and Professional Education use Salesforce and Pardot for marketing and management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.
Which data management strategy should the consultant recommend for course payment information?

  • A. Manage course payments in the transaction system.
  • B. Migrate course payments to pardot and Salesforce.
  • C. Manage course payments in the transaction system and Pardot.
  • D. Integrate course payments from Salesforce to the transaction system.

Answer: A

Explanation:
Explanation
The consultant should recommend to manage course payments in the transaction system as a data management strategy for course payment information. This means that the course payment information will not be stored or processed in Salesforce or Pardot, but rather in a separate system that is designed for handling transactions.
This can help the system admin keep Salesforce clean and focused on CRM data for reports and automation, and avoid data duplication, integration issues, or security risks. Migrating course payments to Pardot and Salesforce, managing course payments in the transaction system and Pardot, or integrating course payments from Salesforce to the transaction system are not data management strategies that can help the system admin keep Salesforce clean and focused on CRM data for reports and automation. References:
https://help.salesforce.com/s/articleView?id=sf.data_management.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/data-management


NEW QUESTION # 130
A college is interested in a Salesforce.org Open Source Common project they read about on the Power of Us Hub. The college wants to know the benefits of an open source solution supported by the Open Source Commons.
What is one benefit of Open Source Common Projects the consultant can share with the college?
Choose 1 answer.

  • A. Projects go through a Salesforce Security review.
  • B. Projects focus on replacing paid solutions.
  • C. Projects are owned solely by Salesforce.org.
  • D. Projects allow only a few participants.

Answer: A

Explanation:
One benefit of Open Source Common Projects that the consultant can share with the college is that projects go through a Salesforce Security review. This means that the projects are evaluated and approved by Salesforce for their security standards and best practices. This ensures that the projects are safe and reliable for customers to use. Projects are not owned solely by Salesforce.org, but rather by the community. Projects do not focus on replacing paid solutions, but rather on enhancing existing solutions or addressing gaps. Projects do not allow only a few participants, but rather welcome anyone who wants to contribute. Reference:
https://www.salesforce.org/open-source-commons/
https://www.salesforce.org/blog/announcing-open-source-commons/


NEW QUESTION # 131
A large university integrates over one million student Consult records from its Student Information System (SIS) ................... The university has adopted the Education Data Architecture (EDA) Administrative account ................................................ Records in Salesforce is Integration User.
What should the consultant discuss with the university?

  • A. OAuth token limits
  • B. Account data skew
  • C. API call limits
  • D. Ownership data skew

Answer: D

Explanation:
Ownership data skew is what the consultant should discuss with the university, because it is a potential performance issue that can occur when a large number of records are owned by a single user. In this case, the Integration User owns over one million Contact records, which can cause slow or failed queries, reports, or list views. The consultant should advise the university to distribute the ownership of the records among multiple users or queues to avoid ownership data skew. API call limits, account data skew, and OAuth token limits are not relevant to this scenario. Reference:
https://help.salesforce.com/s/articleView?id=sf.data_skew_ownership.htm&type=5
https://developer.salesforce.com/blogs/engineering/2012/04/avoid-account-data-skew-for-peak-performance.html


NEW QUESTION # 132
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is .............. a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?

  • A. Partner Community
  • B. Trailhead
  • C. Salesforce Trust website
  • D. Setup Menu

Answer: C


NEW QUESTION # 133
The Executive Education department plans to use the Education Data Architecture (EDA) for prospective and current students. The system admin wants to map prospects and students' employers to the standard Account field in Salesforce.
Which action should the consultant recommend instead?

  • A. Populate the employer Affiliation record in the Primary Business Organization field.
  • B. Select Administrative as the Default Account Model in EDA Settings.
  • C. Select Organization as the Default Account Model in EDA Settings.

Answer: A

Explanation:
The action that the consultant should recommend instead of mapping prospects and students' employers to the standard Account field in Salesforce is A. Populate the employer Affiliation record in the Primary Business Organization field1. This is because EDA uses a different account model than the standard Salesforce account model, which allows for more flexibility and scalability in capturing the complex relationships and affiliations that exist in the education sector2.
In EDA, an Account can represent different types of entities, such as an individual person, a household, an educational institution, an organization, or a course offering. Each Account can have a record type that defines its attributes and behavior. EDA also provides two custom objects, Relationship and Affiliation, that allow for creating connections between Accounts and Contacts. A Relationship is a connection between two Contacts, such as a parent-child or a mentor-mentee relationship. An Affiliation is a connection between a Contact and an Account, such as a student's enrollment in a course offering, or an employee's association with an organization2.
By using the Affiliation object, the system admin can link prospects and students to their employers, which are represented by Accounts with the Organization record type. The system admin can also specify which Affiliation is the primary one for each Contact, by populating the Primary Business Organization field on the Contact record. This field is a lookup to the Affiliation object, and it allows for displaying the employer's name and other information on the Contact page layout. By using this approach, the system admin can avoid creating duplicate or unnecessary Accounts, and can leverage the EDA data model to capture the full network of prospects and students1.
B) Select Administrative as the Default Account Model in EDA Settings and C. Select Organization as the Default Account Model in EDA Settings are not valid actions for this scenario. The Default Account Model in EDA Settings is a setting that determines how EDA creates Accounts for new Contacts that are created in Salesforce. The Administrative Account Model creates one Account per Contact, and assigns the same name to both records. The Household Account Model creates one Account per household, and assigns a household name to the Account. The Organization Account Model creates one Account per organization, and assigns an organization name to the Account. However, these settings do not affect how EDA maps prospects and students' employers to the standard Account field in Salesforce, as they only apply to new Contacts and Accounts that are created in EDA3.


NEW QUESTION # 134
A system admin has an idea for a custom solution for their org and thinks it might be useful to others as well.
The system admin discusses
it with colleagues from two other schools. They are excited about the system admin's idea and offer to help.
What should the system admin consider doing as a next step?

  • A. Download and install the project from GitHub.
  • B. Ask colleagues to sign a nondisclosure agreement.
  • C. Join the Open Source Commons & Community Sprints group
  • D. Post the idea in the Trailblazer Idea Exchange.

Answer: C


NEW QUESTION # 135
A community college would like to use Admissions Connect and automatically admit applicants if they meet certain criteria.
What should the consultant do?

  • A. Activate the ApplicantCommunityHomePageController Apex class.
  • B. Create a new flow.
  • C. Leverage the existing flow Sample: Application Auto Admit.

Answer: C

Explanation:
Explanation
The consultant should leverage the existing flow Sample: Application Auto Admit to automatically admit applicants if they meet certain criteria for the community college that would like to use Admissions Connect.
A flow is a tool that allows users to automate business processes by guiding users through screens, collecting data, or executing actions. Sample: Application Auto Admit is an existing flow in Admissions Connect that allows users to automatically admit applicants if they meet certain criteria, such as GPA or test scores. The consultant can leverage the existing flow Sample: Application Auto Admit to automatically admit applicants if they meet certain criteria for the community college that would like to use Admissions Connect by configuring and customizing the flow to match their admission requirements and policies. Creating a new flow, activating the ApplicantCommunityHomePageController Apex class, or developing a custom trigger that checks the submission deadline against the current date are not things that the consultant should do to automatically admit applicants if they meet certain criteria for the community college that would like to use Admissions Connect.
References:
https://help.salesforce.com/s/articleView?id=sf.flow.htm&type=5
https://www.salesforce.org/products/admissions-connect/overview/


NEW QUESTION # 136
......


Salesforce Education-Cloud-Consultant Certification Exam is a valuable credential for professionals who work in the education industry. It demonstrates to employers and clients that the candidate has the skills and knowledge necessary to implement Salesforce solutions in educational settings. Salesforce Certified Education Cloud Consultant Exam certification can also help professionals advance their careers and increase their earning potential.

 

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