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NEW QUESTION # 54
Column 1 is a list of entries from the Daily Log that occurred during stage 4 in the Controlling a Stage process. For each entry in Column 1, select the first management product from Column 2 that should have been updated, or created, as a result of the entry. Each selection from Column 2 can be used once, more than once or not at all.
Drop down the right answer from column 1 to column 2.
Answer:
Explanation:
Explanation
NEW QUESTION # 55
Which of the following statements describes an outcome?
- A. A measurable improvement resulting from a change
- B. Something perceived as advantages by a stakeholder
- C. Any of the projects specialist products
- D. A result of the change derived from using the project's products
Answer: D
NEW QUESTION # 56
The project board has asked user and supplier assurance to review all product descriptions relating to the
'updated corporate quality procedures', prior to authorizing the stage plan for stage 3.
Is this appropriate as part of the 'directing a project' process, and why?
- A. No, because the project board should review new product descriptions before they authorize the stage 3 plan.
- B. No, because the project manager is responsible for writing product descriptions when creating the stage 3 plan.
- C. Yes, because project assurance should assess whether all stakeholders have been identified, if requested by the project board.
- D. Yes, because project assurance should review the stage 3 plan for viability, if requested by the project board.
Answer: A
NEW QUESTION # 57
Who is responsible for reviewing the risk management practices to ensure they are in line with the project's risk management strategy?
- A. Project Manager
- B. Team Manager
- C. Project Support
- D. Project Assurance
Answer: D
NEW QUESTION # 58
Who would be responsible for maintaining the Configuration Item Records?
- A. Project Manager
- B. Project Assurance
- C. Team Manager
- D. Project Support
Answer: D
NEW QUESTION # 59
This question provides a number of changes which may or may not be required to the Extract from the
Communication Management Strategy provided in the additional information.
Which statement applies to the Stakeholder analysis: Interested parties section?
- A. Delete entry 11 because the photographer is internal to the project management team.
- B. Delete entry 12 because the printing of the calendars is outside of the scope
- C. Add 'Internal Creative Team'.
Answer: C
NEW QUESTION # 60
ABC Company has a standard course development model with four defined stages that the company manages using PRINCE2. The project manager for the Health and Safety Training Project has recommended the stage
2 of the standard model be split into two separate stages. As a result, there will now be five management stages in the project.
Is this an appropriate application of the 'tailor to suit the project' principle, and why?
- A. Yes, because the standard course development structure should be tailored to suit the project.
- B. Yes, because the project manager can adapt or combine PRINCE2 process to suit the project.
- C. No, because the standard course development structure should be applied to the project.
- D. No, because a simple project should have no more than two management stages.
Answer: A
NEW QUESTION # 61
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues. lessons and quality results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
There is no Project Brief. How can there be a common understanding of the desired outcomes for the prepared calendar pack?
- A. The simple Project Initiation Documentation contains the Quality Management Strategy. This contains details of the acceptance criteria for this project.
- B. The simple Project Initiation Documentation contains the project definition.
- C. The Project Brief should have been produced and approved before the project progressed into the initiation stage.
Answer: B
NEW QUESTION # 62
Although it is not specified in the current corporate branding standards, the MFH corporate logo should be shown on the front page of the service level agreement.
- A. Accept this error as a concession.
- B. Raise an issue (off-specification).
- C. Raise an issue (request for change).
- D. Obtain agreement from the Director of Facilities Division to amend this within the remaining +2 days tolerance.
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION # 63
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom- based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered. ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him.
They promote existing training courses to other training companies and existing customers.
End of the additional information.
An external consultant has signed a contract and agreed a work package to accredit the trainers. The Purchasing Manager will monitor the contract, which states the requirement to organize the accreditation with the Training Delivery Manager. The Training Delivery Manager has tried to contact the consultant but there has been no response. The project manager believes there is a risk that the consultant is prioritizing other clients' work.
The Purchasing Manager has been assigned as the risk owner. Is this an appropriate approach to managing this risk, and why?
- A. Yes, because the Purchasing Manager should have identified the risk when the work package was agreed.
- B. No, because the team manager should be the risk owner to risks concerning the delivery of a work package.
- C. Yes, because the Purchasing Manager is monitoring the contract and therefore best suited to controlling the risk.
- D. No, because the risk was transferred to the Training Delivery Manager when the work package was authorized.
Answer: C
NEW QUESTION # 64
According to PRINCE2, which statement about the Configuration Management Strategy for the Outsourcing
project is correct?
- A. Every project needs a Configuration Management Strategy, even if the organization has existing
configuration management standards, because every project has different circumstances. - B. A Configuration Management Strategy is unnecessary for this project because the MFH document control
process is documented. It is acceptable simply to reference this in the Quality Management Strategy. - C. A separate Configuration Management Strategy will be required for each of the suppliers within this project
because each will have a different way of managing and storing products.
Answer: A
NEW QUESTION # 65
Scenario
Additional Information
During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes:
There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff have not been recruited due to the reduced operation. If the project is successful, a recruitment campaign will be required to fill the existing staff vacancies and there may be a requirement for additional staff. Operational costs are likely to increase because skilled staff are expensive and difficult to find.
In financial terms, there were a total of 1,500 orders in the last financial year, each with an average profit of (GBP)2k. The Marketing department believes that sending a promotional calendar to our current and prospective customers would increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months
-- ---
from the date of distribution.
The Marketing Director will be funding the project from the business marketing budget. She believes that the effect of a good company image portrayed by a successful calendar would last into a second year. She has forecast the same increase in orders for a second year and predicts that the annual employee satisfaction survey will show a measurable improvement in staff morale.
A number of alternatives were explored, including:
20% discount for all repeat customers - not cost-effective and very short term A promotional calendar as a free Christmas gift - would target current and prospective customers and the benefits would last into a second year A series of television and press advertisements* was too expensive A direct mail shot to all customers - benefit would be short term Creation of an internet website - would not suit all customers
The calendar is seen as the favored option, as long as the company's competitors do not increase their marketing activity. Whilst the Marketing department wants a very high quality, glossy product, the project management team must be aware of the cost this will incur.
Which 2 statements should be recorded under the Expected benefits heading?
- A. The Marketing department believes that the benefits of a good company image, as portrayed by a successful calendar, will last into a second year and bring the same increase in orders.
- B. The Marketing department want a very high quality, glossy product as they believe this will be more appealing to customers.
- C. The calendar will contain photos of both staff and company products.
- D. It will be similar to calendars sent out in previous years
- E. Increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months.
Answer: A,E
NEW QUESTION # 66
Scenario:
Techniques, processes and procedures
1. Any threat that may result in a loss of MFH data must be escalated immediately.
Joint agreements
2.Work is to start at the beginning of week 2 (Stage 4).
3.The project will take two years to complete, at an estimated cost of (GBP)2.5m. Tolerances
4.None.
Constraints
5.MFH staff must not be involved in any heavy lifting during the removal of existing IT equipment.
6.Installation work must take place during MFH normal working hours.
7.+(GBP)10,000 / -(GBP)25,000.
Reporting arrangements
8.Highlight Report every Monday by 10.00 am.
9.The report must contain a summary of all products worked on during the previous week.
10.
Project Manager must be notified of any issues immediately by telephone.
Problem handling and escalation
11. Impact analysis of all issues must be completed within 24 hours.
Extracts or references
12. The Stage Plan for stage 4 is available from Project Support.
Approval method
13. Project Assurance will review the completed Work Package and confirm completion.
Which 2 statements apply to either the Development Interfaces or Operations and maintenance interfaces sections?
- A. Add 'Project Board, with responsibility for communicating progress to corporate management' to
- B. Delete entry 3 because this interface will be contained in the project control section of the Project Initiation Documentation.
- C. Add 'Facilities Team Manager, with responsibility for the transfer of services provided by the Facilities Division' to Development Interfaces.
- D. Amend entry 4 to 'The transferred products relating to the services provided by the Facilities Division'.
- E. Delete entry 2 because this interface will be contained in the Communication Management Strategy.
- F. Operations and maintenance Interfaces.
Answer: A,C
NEW QUESTION # 67
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for
this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are
being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago
the professional photographer produced the photo session schedule based on the operational staff schedule.
The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the E500 change budget has been used to date and this is available for the stage.
Which 2 statements apply to the External dependencies section?
- A. Delete entry 7 because it should be shown in the Product Description for the label design.
- B. Move entry 5 to Plan prerequisites because the new company logo will influence the label designs.
- C. Move entry 5 to Plan description because the new company logo will be delivered during stage 3.
- D. Delete entry 6 because the customer details were used in stage 2 to create the customer list.
- E. Delete entry 5 because the new company logo is being delivered by a separate project and will be detailed
in the plans for that project.
Answer: A,D
NEW QUESTION # 68
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
PLANS
Here are three events to managing plans for the project.
In which management product (A-E) should the result of each event be recorded?
Choose only one product for each event. Each product can be used once, more than once or not at all.
Answer:
Explanation:
Explanation
NEW QUESTION # 69
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