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Microsoft MB2-712 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics CRM 2016 Customization and Configuration |
| Exam Number: | MB2-712 |
| Related Certifications: | Microsoft Specialist: Dynamics CRM 2016 Customization and Configuration MCSA: Microsoft Dynamics 365 |
| Certificate Validity Period: | Certification retired; no renewal period specified |
| Exam Price: | USD 165 |
| Exam Format: | Multiple Choice, Scenario-based Questions, Case Study, Drag and Drop, Multiple Response |
| Real Exam Qty: | 40-60 |
| Exam Duration: | 120 minutes |
| Passing Score: | 700/1000 |
| Available Languages: | English |
| Sample Questions: |  |
| Exam Way: | Pearson VUE testing centers and online proctored delivery (during exam availability period). |
| Pre Condition: | No mandatory prerequisite exam. Practical experience with Microsoft Dynamics CRM 2016 customization and configuration is recommended. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb2-712/ |
Microsoft MB2-712 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement Business Rules, Workflows, and Business Process Flows | 25% | - Implement and manage business process flows
|
| Topic 2: Configure Microsoft Dynamics CRM | 25% | - Manage Dynamics CRM security
|
| Topic 3: Manage and Implement Microsoft Dynamics CRM Entities, Entity Relationships, and Fields | 25% | - Manage Dynamics CRM entities
|
| Topic 4: Create and Manage Microsoft Dynamics CRM Solutions, Forms, Views, and Visualizations | 25% | - Implement Dynamics CRM views and visualizations
|
Questions and Answers About Microsoft Dynamics CRM 2016 Customization and Configuration
Microsoft Dynamics CRM 2016 Customization and Configuration is an official Microsoft exam, listed under exam code MB2-712. A passing result earns you the Microsoft Dynamics CRM certification at the Specialist level. It also ties into Microsoft Specialist: Dynamics CRM 2016 Customization and Configuration, MCSA: Microsoft Dynamics 365, extending its value across your certification roadmap. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
Expect 40-60 questions inside 120 minutes on the Microsoft Dynamics CRM 2016 Customization and Configuration exam. That pace punishes hesitation, so rehearse it: the ActualPDF software engine simulates the real exam scene, reminds you of the questions you got wrong, and pushes you to re-practice them until the clock stops being your enemy.
Passing Microsoft Dynamics CRM 2016 Customization and Configuration requires 700/1000, and the official registration fee is USD 165. Retakes charge the full USD 165 again, which is why experienced candidates treat preparation as the cheaper exam fee. Verify your readiness with repeated ActualPDF practice scores above the requirement before you commit to a date.
No mandatory prerequisite exam. Practical experience with Microsoft Dynamics CRM 2016 customization and configuration is recommended.
Requirements evolve, so confirm the current conditions before registering on the official exam page.
Yes. ActualPDF provides a free download demo of the Microsoft Dynamics CRM 2016 Customization and Configuration material, so you can check the content before choosing a version. After purchase, a one-year warranty covers you: the latest version is sent to you as it releases, free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the Microsoft Dynamics CRM 2016 Customization and Configuration exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
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The Microsoft Dynamics CRM 2016 Customization and Configuration syllabus spans 4 domains, led by Configure Microsoft Dynamics CRM (25%), Create and Manage Microsoft Dynamics CRM Solutions, Forms, Views, and Visualizations (25%), and Implement Business Rules, Workflows, and Business Process Flows (25%). The complete topic list is published above; candidates who study the map first rarely get lost later.
Microsoft Dynamics CRM 2016 Customization and Configuration Sample Questions:
You modify the Account form to contain the contain the tabs configured and ordered as shown in the following table.
You need to identify which tabs will be displayed by default on Dynamics CRM for tablets.
Which tabs should you identify?
- A. only General, Address Info, Reseller Info, and Additional Info
- B. only General. Address Info, and Reseller Info
- C. only General, Details. Address Info, and Reseller Info
- D. only General, Details, Address Info, Reseller Info, and Additional Info
Correct Answer: D 🗳️
You have a Dynamics CRM development environment and a Dynamics CRM production environment.
You have a project solution in the development environment.
You need to import the solution to the production environment as a managed solution.
What should you do?
- A. Ask a developer to change the options of the import API so that CRM imports the unmanaged solution as managed.
- B. Use the Package Deployer for Microsoft Dynamics CRM to import the unmanaged solution to CRM as managed.
- C. Change the options of the Import Solution dialog box to import the solution as managed.
- D. Export an unmanaged solution and select Managed for the package type. Import the exported solution to the production environment.
Correct Answer: D 🗳️
You have a Dynamics CRM organization.
You have a system view for contacts that is used only by a user named User1. Currently, the system view is listed as the first view for a* of the users.
You need to ensure that the view is available to User1only.
Which two actions should you perform? Each correct answer presents part of the solution.
- A. Configure the filter criteria on the system view to include only the records of User1.
- B. Deactivate the system view.
- C. Instruct User1 to use Advanced Find.
- D. Export the view as system, and then reimport the view as personal.
Correct Answer: B,C 🗳️
You have a Dynamics CRM organization.
Users access CRM from the web and from mobile apps.
You plan to add a new entity to the organization.
You need to ensure that the users can see the entity records from the web and from the mobile apps.
What should you do?
- A. Configure the mobile express form.
- B. Activate the mobile express form.
- C. Enable the users for offline access.
- D. Modify the entity definition.
Correct Answer: D 🗳️
You have a Dynamics CRM organization.
You have a list of 23 public views for accounts, most of which are custom. Many of the most frequently used views appear near the bottom of the list.
Users report that the current list order is inconvenient and time consuming because they must scroll through many unused views.
You need to recommend changes to resolve the issue reported by the users.
What should you recommend doing first?
- A. Set customizable to True.
- B. Deactivate the unused system views.
- C. Change the views to be private views.
- D. Change the display order of the views.
Correct Answer: D 🗳️
