PDF Version DemoA Microsoft certification remains one of the clearest career accelerators in IT. The Microsoft Dynamics CRM Customization and Configuration exam stands in the way, and the 90 practice questions at ActualPDF are the direct route through it.
Microsoft MB2-707 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics CRM Customization and Configuration |
| Exam Number: | MB2-707 |
| Available Languages: | English |
| Passing Score: | 700 (out of 1000) |
| Exam Duration: | 120-150 |
| Exam Price: | $165 USD (may vary by country) |
| Exam Format: | Scenario-based questions, Multiple choice, Case studies |
| Real Exam Qty: | 40-60 |
| Certificate Validity Period: | Retired (no longer offered) |
| Related Certifications: | Microsoft Dynamics 365 MCSA: Microsoft Dynamics 365 |
| Recommended Training: | Microsoft Learn Dynamics CRM content |
| Exam Registration: | Microsoft Certification Portal |
| Sample Questions: |  |
| Exam Way: | Online proctored or test center (historical Microsoft delivery model) |
| Pre Condition: | Basic understanding of Microsoft Dynamics CRM and general business application concepts is recommended |
| Official Syllabus URL: | https://learn.microsoft.com/ |
Microsoft MB2-707 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data management and solutions | - Solutions management
|
| Topic 2: Customize Microsoft Dynamics CRM | - Entity customization
|
| Topic 3: Process automation | - Workflows and business process flows
|
| Topic 4: Configure Microsoft Dynamics CRM | - Security model configuration
|
Questions and Answers About Microsoft Dynamics CRM Customization and Configuration
Microsoft Dynamics CRM Customization and Configuration is an official Microsoft exam, listed under exam code MB2-707. A passing result earns you the Microsoft Dynamics CRM Customization and Configuration certification at the Associate level. It also ties into Microsoft Dynamics 365, MCSA: Microsoft Dynamics 365, extending its value across your certification roadmap. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
Expect 40-60 questions inside 120-150 on the Microsoft Dynamics CRM Customization and Configuration exam. That pace punishes hesitation, so rehearse it: the ActualPDF software engine simulates the real exam scene, reminds you of the questions you got wrong, and pushes you to re-practice them until the clock stops being your enemy.
Passing Microsoft Dynamics CRM Customization and Configuration requires 700 (out of 1000), and the official registration fee is $165 USD (may vary by country). Retakes charge the full $165 USD (may vary by country) again, which is why experienced candidates treat preparation as the cheaper exam fee. Verify your readiness with repeated ActualPDF practice scores above the requirement before you commit to a date.
Basic understanding of Microsoft Dynamics CRM and general business application concepts is recommended
Requirements evolve, so confirm the current conditions before registering on the official exam page.
Registration for Microsoft Dynamics CRM Customization and Configuration goes through the official channels listed here.
When you schedule, note that the exam is delivered Online proctored or test center (historical Microsoft delivery model).
Microsoft recommends the following training for Microsoft Dynamics CRM Customization and Configuration candidates.
Follow any course with the 90 practice questions in the ActualPDF MB2-707 package; the software engine will even remind you which mistakes need another round.
Yes. ActualPDF provides a free download demo of the Microsoft Dynamics CRM Customization and Configuration material, so you can check the content before choosing a version. After purchase, a one-year warranty covers you: the latest version is sent to you as it releases, free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the Microsoft Dynamics CRM Customization and Configuration exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, which works 7/24 and normally replies within two hours. Installation is unlimited across your computers.
The Microsoft Dynamics CRM Customization and Configuration syllabus spans 4 domains, led by Configure Microsoft Dynamics CRM, Data management and solutions, and Process automation. The complete topic list is published above; candidates who study the map first rarely get lost later.
Microsoft Dynamics CRM Customization and Configuration Sample Questions:
You create a custom entity named Event in Microsoft Dynamics CRM for your customer.
Your customer has specific requirements regarding naming conventions.
Which information is always part of the Schema Name of a custom entity?
- A. Display Name
- B. Solution Publisher Prefix
- C. Primary Field Name
- D. Description
Correct Answer: B 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
An organization acquires your company.
You need to change the root business unit in Microsoft Dynamics CRM.
What should you do?
- A. Create a new business unit and re-parent the original root business unit
- B. Create a new business unit and reassign it as the root business unit.
- C. Rename the organization in the System Settings.
- D. Rename the root business unit with the new company name.
Correct Answer: D 🗳️
A user from the sales team is transitioning into the service department. The user has both
Sales Representative and Customer Service Representative security roles.
The user's default pane and default dashboard need to be set.
What should you do?
- A. Change the user's Business Unit to Customer Service, and then have the user set the default pane and dashboard in the user options.
- B. Locate the user's desired pane and dashboard in the Default Solution components, and set it as the default.
- C. Locate the user's desired dashboard, and enable security roles for it. Assign the Sales Representative role to the dashboard.
- D. Recommend that the user set the default pane in the user options, open the desired dashboard, and set the dashboard as the default
Correct Answer: A 🗳️
You are configuring two business process flows for a custom work order entity.
In the business process flow for the sales team, you need to prevent a user from moving on to the next stage without selecting a value from the work order type option set. In the business process flow of the service team, the work order type field is optional and needs to allow the user to move on to the next stage.
What should you do?
- A. Make the work order type option set required on the business process flow for the sales team.
- B. Make the work order type field a global option set and use it in the business process flow.
- C. Make the work order type option set required on the entity form.
- D. Make the work order type option set read-only on the entity form.
Correct Answer: A 🗳️
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Your System View shows all contacts who work for educational institutions.
You want to change the view so that it also shows contacts who work for government organizations.
Which two actions should you perform in System View? Each correct answer presents part of the solution. Choose two.
- A. Add the additional query criteria.
- B. Paste in the Fetch XML for your new query.
- C. Select Edit Filter Criteria.
- D. Select Details to modify the query.
Correct Answer: A,C 🗳️
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