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How to book the 500-052 Exam
These are following steps for registering the Cisco 500-052 exam. Step 1: Visit to Pearson Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for Cisco 500-052 Exam Certifications Exam Step 4: Select Date, time and confirm with payment method
What is the duration of the 500-052 Exam
- Passing Score: 70%
- Format: Multiple choices, multiple answers
- Number of Questions: 45-55
- Length of Examination: 60 minutes
Cisco 500-052 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implement a Unified Contact Center Express System | 40% | - Use Application Editor for call flows - Configure system and provision users - Install Unified Contact Center Express software and hardware - Integrate with Cisco Business Edition 6000 |
| Topic 2: Operate and Maintain a Unified Contact Center Express System | 30% | - Apply patches, upgrades, and license management - Perform basic user and agent administration - Troubleshoot common issues - Monitor system operations and performance |
| Topic 3: Design a Unified Contact Center Express System Deployment | 30% | - Identify available configuration and ordering tools - Determine customer required features - Perform customer capacity planning - Evaluate and recommend different configuration options |
