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Avaya 3001 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| User, Extension, and Group Management | - Hunt groups and call distribution
|
| IP Office System Installation and Configuration | - Initial system setup and licensing
|
| Voice Services and Telephony Features | - Basic telephony services
|
| Maintenance, Troubleshooting, and System Monitoring | - Backup and restore procedures
|
Avaya IP Office Configuration and Maintenance Sample Questions:
A customer would like all incoming calls originating from the 719 area code routed to the Region719 hunt group. Which two steps are needed to program an Incoming Call Route (ICR) to meet this requirement? (Choose two.)
- A. Enter 719 in the Incoming CLI field.
- B. Enter 719 in the Incoming Number field.
- C. Edit the default ICR destination to Rogion719 hunt group.
- D. Select the Receptionist hunt group as the fallback Extension.
- E. Add an Incoming Call Route for Any Voice with the destination of the Region719 hunt group.
Correct Answer: A,C 🗳️
A customer wants use SIP endpoints in the future. VoIP settings are shown in the exhibit
Which option will satisfy the customer's requirement?
- A. H.323 Gatekeeper Enable
- B. SIP Trunks Enable
- C. SIP Registrar Enable
- D. H.323 Auto-create User
- E. H.323 Auto-create Extn
Correct Answer: C 🗳️
When testing an implementation, users are attempting to dial out of the system (outbound tall) and they receive the message "Unobtainable" on the display of their telephones, and the tall fails. What is the cause of the problem?
- A. The user rights are not defined.
- B. The upgrade license is not valid in the IP Office.
- C. The users have not been assigned a direct dial code.
- D. The lines on the system are out of service.
Correct Answer: D 🗳️
Which item must be completed for an IP Office user to be counted in CCR as an agent?
- A. User must be defined as an agent in one-X Portal.
- B. User must be a member of a hunt group.
- C. CCR Agent Must be checked on the user's Supervisor tab.
- D. force Account Code must be checked on the user's Supervisor tab.
Correct Answer: C 🗳️
The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?
- A. An IP400 Rack Mounting Kit
- B. Yellow 2 meter interconnect cables
- C. An Uninterruptable Power Supply
- D. A Standard 19" Rack
Correct Answer: D 🗳️
