PDF Version DemoPhone, tablet, laptop, desktop: the ActualPDF online version runs the Oracle Knowledge Management Cloud 2017 Implementation Essentials simulation on any operating system, so 1z1-980 practice happens wherever you happen to be.
Oracle 1z1-980 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management Cloud 2017 Implementation Essentials |
| Exam Number: | 1Z0-980 |
| Certificate Validity Period: | No expiration |
| Exam Price: | USD 245 |
| Passing Score: | 63% |
| Related Certifications: | Oracle Service Cloud 2017 Certified Implementation Specialist |
| Available Languages: | English |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 71-72 |
| Exam Format: | Multiple Choice |
| Recommended Training: | Oracle Service Cloud Learning Subscription |
| Exam Registration: | Pearson VUE Oracle Exam Registration Oracle University Certification Portal |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite testing at Pearson VUE centers |
| Pre Condition: | No mandatory prerequisites; hands-on experience with Oracle Knowledge Management Cloud is recommended |
| Official Syllabus URL: | https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-980 |
Oracle 1z1-980 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics and Reporting | 25% | - Report classification and configuration - RightNow Object Query Language (ROQL) - Custom objects and fields |
| System Integration | 20% | - Integration with Oracle Cloud services - Connect Web Services for SOAP API |
| Service Cloud Products and Services Overview | 20% | |
| Service Cloud Knowledge Base Management | 35% | - Article relationships and versioning - Knowledge article creation and modification - Search functionality and article access |
1z1-980 Exam FAQ: Before You Book Your Seat
Oracle Knowledge Management Cloud 2017 Implementation Essentials is an official Oracle exam, listed under exam code 1z1-980. A passing result earns you the Oracle Knowledge Management Cloud 2017 Certified Implementation Specialist certification at the Specialist level. It also ties into Oracle Service Cloud 2017 Certified Implementation Specialist, extending its value across your certification roadmap. Employers read this credential as verified competence, which is why it keeps appearing in job requirements.
Expect 71-72 questions inside 120 minutes on the Oracle Knowledge Management Cloud 2017 Implementation Essentials exam. That pace punishes hesitation, so rehearse it: the ActualPDF software engine simulates the real exam scene, reminds you of the questions you got wrong, and pushes you to re-practice them until the clock stops being your enemy.
Passing Oracle Knowledge Management Cloud 2017 Implementation Essentials requires 63%, and the official registration fee is USD 245. Retakes charge the full USD 245 again, which is why experienced candidates treat preparation as the cheaper exam fee. Verify your readiness with repeated ActualPDF practice scores above the requirement before you commit to a date.
No mandatory prerequisites; hands-on experience with Oracle Knowledge Management Cloud is recommended
Requirements evolve, so confirm the current conditions before registering on the official exam page.
Registration for Oracle Knowledge Management Cloud 2017 Implementation Essentials goes through the official channels listed here.
When you schedule, note that the exam is delivered Online proctored or onsite testing at Pearson VUE centers.
Oracle recommends the following training for Oracle Knowledge Management Cloud 2017 Implementation Essentials candidates.
Follow any course with the 72 practice questions in the ActualPDF 1z1-980 package; the software engine will even remind you which mistakes need another round.
Yes. ActualPDF provides a free download demo of the Oracle Knowledge Management Cloud 2017 Implementation Essentials material, so you can check the content before choosing a version. After purchase, a one-year warranty covers you: the latest version is sent to you as it releases, free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your purchase is covered by a 100% money-back guarantee with clear conditions. Take the Oracle Knowledge Management Cloud 2017 Implementation Essentials exam within 60 days of purchase; if you fail, provide your unqualified result by submitting a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the full refund is processed within 7 days. The exam must match your product, candidate and payer names must match, and attempts within 3 days of purchase, unused downloads, free materials, and expired orders are not covered. Alternatively, exchange for two other exam products of equal value, free, or wait for updates while keeping your original product's update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, which works 7/24 and normally replies within two hours. Installation is unlimited across your computers.
The Oracle Knowledge Management Cloud 2017 Implementation Essentials syllabus spans 4 domains, led by Analytics and Reporting (25%), Service Cloud Knowledge Base Management (35%), and Service Cloud Products and Services Overview (20%). The complete topic list is published above; candidates who study the map first rarely get lost later.
Oracle Knowledge Management Cloud 2017 Implementation Essentials Sample Questions:
In Oracle Knowledge Advanced, which shortcut key opens an external answer in a browser?
- A. Ctrl + O
- B. Ctrl + N
- C. Ctrl + T
- D. Ctrl + A
Correct Answer: A 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
Which two statements are true about response requirements for incidents? (Choose two.)
- A. Holidays have to be defined before creating response requirements.
- B. Default response requirements for an interface cannot be modified.
- C. Custom response requirements are based on the level of service being provided.
- D. Response requirements include the maximum time limit for responding to each inquiry for an unresolved incident.
Correct Answer: C,D 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?
- A. _service = new RightNowSyncPortClient();_service.UserName = "test" ;_service.Password
"password"; - B. _service = new RightNowSyncPortClient();_service.UserName.UserName = "test"
;_service.UserName.Password = "password"; - C. _service = new RightNowSyncPortClient();_service.ClientCredentials.UserName.UserName = "test"
;_service.ClientCredentials.UserName.Password = "password"; - D. _service = new RightNowSyncPortClient();_service.ClientCredentials.UserName = "test"
;_service.ClientCredentials.Password = "password";
Correct Answer: C 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
What should you do to ensure two published answers are always returned for a specific search word?
- A. Create multiple Priority words that share the same name.
- B. Create multiple search words associated within a single priority word group.
- C. List the search word under Answers Keywords.
- D. List the search word under Stop words.
- E. List the search word under both Answers Keywords and Stop words.
Correct Answer: C 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
In the Actions to Take drop-down list of Knowledge Advanced, which three actions can you use to tune a question?
- A. Copy a Concept
- B. Edit Concept
- C. Add to Existing Concept
- D. Add a Concept
- E. Add Synonyms
Correct Answer: B,C,D 🗳️
Explanation: Only visible for ActualPDF members. You can sign-up / login (it's free).
