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IBM System x Server Family Technical Support V1 Sample Questions:

1. A retail customer has just installed an IBM option into their server, but the option is not working properly. Which of the following should be checked first to determine if the device is supported in the server?

A) IBM x86 Server Reference (xREF)
B) Configuration and Options Guide
C) IBM ServerProven site
D) Hardware Compatibility List (HCL)

2. A System x technical specialist has a prospective customer who is excited about PureFlex and is working on configurations for a large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. What steps should the technical specialist take to make sure the customer is satisfied with the solution?

A) Request Techline to perform an on site TDA
B) Request Techline create configurations
C) Perform knowledge transfer of design requirements with the customer
D) Engage Techline to assess configurations and assist in preparing for a TDA

3. After submitting a configuration that meets the customer's requirements, a TDA is suggested.
The customer is not familiar with the TDA process and asks why this should be done. Which of the
following is a benefit of a TDA?

A) A TDA will guarantee that the hardware will work in the customer's environment at the volumes projected
B) A TDA will ensure the solutions and configurations are complete and technically accurate
C) A TDA brings an IBM technician onsite to properly inspect installed hardware and related software
D) A TDA is required only for IBM direct-sourced business opportunities

4. A System x technical expert is talking to the CEO of a large enterprise and he has asked, from a business point of view what does virtualization provide? Which of the following best describes that business value to the CEO?

A) Consolidate storage resources into a set of tiered pool
B) Reduce network port counts with VLAN tagging
C) Improve CPU utilization by replacing single windows servers with blades
D) Maximize utilization of business computing and storage assets, reduce time to set up new applications

5. A customer has fully populated all the storage drive bays on an installed server. The customer plans to add new storage and share storage with three other servers. Which of the following meets these requirements?

A) Replace current storage with solid state storage
B) Replace current storage with more dense drives
C) Add external storage via SAN
D) Add external storage via EXP2512

Solutions: