Cisco 300-820 Actual PDF : Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0

Cisco 300-820 Actual PDF
  • Exam Code: 300-820
  • Exam Name: Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0
  • Updated: Nov 13, 2026
  • Q & A: 295 Questions and Answers
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About Cisco 300-820 Actual Exam

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Cisco 300-820: Topics

The Cisco 300-820 exam validates the knowledge and skills of the professionals in a wide range of areas. The content of this certification test revolves around four domains. Let’s have a closer look at these topics and the skills covered within them.

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What Will You Get after Passing the Exam?

If you clear Cisco 300-820, you will be awarded the Cisco Certified Specialist – Collaboration Cloud & Edge Implementation accreditation, which is part of the Cisco Certified Specialist certification track. And if you have also completed 350-801 CLCOR, a core test focusing on the collaboration infrastructure and its fundamental technologies, then you’ll obtain the CCNP Collaboration certificate as well.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcei-300-820.html

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Certification Path for You to Pursue

After acquiring the CCNP Collaboration professional-level validation, it is a good idea for the candidates to opt for the next certification, i.e., the Cisco CCIE Collaboration. This is an expert-level endorsement that will teach you how to find advanced collaboration solutions by making use of the associated technologies offered by Cisco.

Cisco 300-820 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Cloud Management10%- Cloud administration
  • 1. Troubleshoot cloud user management
  • 2. Manage users and organizations
Topic 2: APIs and Programmability10%- Automation and integration
  • 1. Cisco Webex APIs
  • 2. Automation use cases
  • 3. REST API fundamentals
  • 4. Programmability concepts
Topic 3: Collaboration Cloud Technologies15%- Cloud architecture and services
  • 1. Webex cloud architecture
  • 2. Identity and authentication
  • 3. Cloud connectivity models
  • 4. Hybrid service concepts
Topic 4: Suite and Devices Configuration25%- Configuration tasks
  • 1. Configure registration-based local gateways
  • 2. Configure directory synchronization
  • 3. Configure Hybrid Calendar Service using cloud mail services
  • 4. Configure Control Hub calling features such as Hot Desking and Auto Attendant
  • 5. Configure site survivability
  • 6. Configure Single Sign-On (SSO)
  • 7. Configure certificate-based local gateways
Topic 5: Security10%- Security implementation
  • 1. Certificates and trust
  • 2. Authentication and authorization
  • 3. Secure collaboration communications
Topic 6: Suite and Devices Management and Administration30%- Administration and troubleshooting
  • 1. Manage Control Hub services
  • 2. Troubleshoot hybrid deployments
  • 3. Manage collaboration devices
  • 4. Monitor collaboration services

Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions:

Question #1

Refer to the exhibit. An engineer is deploying mobile and remote access in an environment that already had functioning Business to Business calling. Mobile and remote access SIP registrations are failing.
To troubleshoot, SIP logs were collected. How is this issue resolved?

  • A. Enable autoregistration for the appropriate DN range on the Cisco UCM servers running the CallManager service
  • B. Write a custom normalization script since the "vcs-interop" normalization script does not allow registrations
  • C. Change the "Incoming Port" in the SIP Trunk Security Profile for the Expressway-C to not match SIP line registrations
  • D. Change the SIP profile on the SIP trunk for the Expressway-E to Standard SIP Profile for TelePresence Endpoint
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

An engineer is implementing security for Webex in a healthcare organization. These requirements must be met:
- All administrators must authenticate with an additional factor before accessing the Webex Control Hub.
- End users must not be able to join meetings using unregistered or
personal endpoints.
- All meeting content, including chat messages, must be protected to
meet compliance standards.
Which two configuration actions must the engineer take to meet the requirements? (Choose two.)

  • A. Configure meeting password bypass for internal organization users.
  • B. Enable auto-join for video devices so that unregistered endpoints can participate seamlessly.
  • C. Disable meeting lock settings to allow faster participant entry without host approval.
  • D. Enable multifactor authentication for administrator accounts via SSO integration.
  • E. Enforce Hybrid Data Security to control encryption keys within the customer data center.
Reveal Solution  Discussion  0

Correct Answer: D,E  🗳️

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Question #3

How is the communication routed in a Hybrid deployment so that people on Cisco Cloud-Based IM are able to communicate with Cisco Jabber users in the on-premises environment?

  • A. The Expressway-E located in the DMZ establishes a connection with the Cisco Webex Cloud to enable the hybrid service and allow the two services to communicate.
  • B. The Cisco Unified IM and Presence server establishes a connection using the outgoing path through the Cisco Expressways that terminates in the Cisco Webex Cloud to create the hybrid environment that links the two services together.
  • C. The Expressway-C enables a connection directly with the Cisco Webex Cloud to enable the hybrid service and allow the two services to communicate.
  • D. The Cisco UC server establishes a connection using the outgoing path through the Cisco Expressways that terminates in the Cisco Webex Cloud to create the hybrid environment that links the two services together.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #4

An administrator made changes to a directory connector for Webex AD synchronization. The number of users synchronized is quite large and the change should affect only a limited number of users. How can the administrator check the result before executing the synchronization?

  • A. Initiate a dry run of an incremental synchronization from the Director Connector app on the on- premises Windows server.
  • B. Initiate a dry run of an incremental synchronization from the Director Connector in Control Hub.
  • C. Initiate an incremental synchronization from the Director Connector app on the on-premises Windows server because it will ask to save the changes.
  • D. Initiate an incremental synchronization from the Director Connector in Control Hub because it will ask to save changes.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

A company decided to gradually move to the Cisco Webex Cloud from a Cisco on-premises solution. One step is to configure a Cisco Hybrid Services connector. Where must an engineer make this configuration?

  • A. Enable the Hybrid Services service on the Cisco UCM to allow the on-premises call control to establish a hybrid link to the Cisco Webex Cloud.
  • B. Configure Hybrid Services in Cisco Webex Control Hub in the Cisco Webex Cloud to enable Hybrid Services.
  • C. Deploy the Cisco Hybrid Services connector, which is an on-premises node, to allow for multiple Cisco collaboration environments to connect to Cisco Webex.
  • D. Configure Hybrid Service in the Cisco Expressway-E in the DMZ to connect to the Cisco Webex Cloud.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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