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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks wants to set up contacts and accounts, where contacts can be associated to multiple accounts.
Which configuration allows for this setup?

A) Set up lookup fields on the Contact object for multiple accounts.
B) Enable users to relate a contact to multiple accounts in Setup.
C) Create a custom object between the Account object and Contact object.

2. The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team.
How should the consultant meet this requirement?

A) Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.
B) Recommend an integration with the marketing platform that creates leads in Sales Cloud.
C) Create users for the marketing team so they can enter leads directly into Sales Cloud.

3. Cloud Kicks has configured Account Teams and is ready to live in production.
How should the consultant migrate the Account Team Members records to production?

A) Migrate them via Data Loader,
B) Distribute them with packages.
C) Deploy them with change sets.

4. Cloud Kicks is restructuring its sales teams to align with its product lines. Each sales rep will focus only on the accounts they've been assigned.
Sales reps will run specific product upsell processes.
Which action should the consultant take to support a successful sales team transition?

A) Meet with executive sales leadership to understand the requirements for record sharing.
B) Meet with sales reps to review products they are assigned and implement Opportunity Teams.
C) Meet with territory sales leadership to design territory assignment rules.

5. During a discovery session at Cloud Kicks, a major topic is highlighted that is outside the current statement of work (SOW). The addition to the project scope is necessary but will be difficult to implement.
How should the consultant proceed?

A) Revise the timeline to accommodate the new Items.
B) Conduct another discovery session to define the new items.
C) Create a change request for the new items.

Solutions: