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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A phlebotomist notices that an outpatient appears confused and cannot state their date of birth. Which of the following actions should the phlebotomist take?

A) Label the specimen after returning to the laboratory.
B) Ask the patient to guess their date of birth.
C) Proceed using the requisition only.
D) Use an approved alternate identification process.

2. A phlebotomist centrifuges a serum specimen before it has fully clotted. Which of the following is most likely to occur?

A) Fibrin strands can form in the serum.
B) The specimen volume will increase.
C) The tube additive will be neutralized.
D) The specimen will become sterile.

3. Which of the following actions should a phlebotomist take if a patient develops a rapidly forming hematoma during venipuncture?

A) Continue collecting until all tubes are filled.
B) Remove the needle and apply pressure.
C) Ask the patient to pump their fist.
D) Insert the needle deeper into the vein.

4. Which of the following information should a phlebotomist document for a blood culture collection?

A) Blood collection technique
B) Site of collection
C) Type of culture media
D) Informed consent document

5. A blood specimen is rejected by the laboratory for testing. Which of the following actions should the phlebotomist take?

A) Send the patient their laboratory results via mail.
B) Shred the test result documentation.
C) Document in the patient's health record to redraw for the next yearly visit.
D) Contact the patient to repeat venipuncture collection.

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