DMI PDDSS Actual PDF : Professional Diploma in Digital & Social Selling

DMI PDDSS Actual PDF
  • Exam Code: PDDSS
  • Exam Name: Professional Diploma in Digital & Social Selling
  • Updated: Nov 05, 2026
  • Q & A: 0 Questions and Answers

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DMI PDDSS Exam Syllabus Topics:

SectionObjectives
Foundations of Digital & Social Selling- Digital sales transformation principles
  • 1. Customer-centric selling models
    • 2. Shift from traditional to digital selling
      - Social selling fundamentals
      • 1. Social selling definition and value
        • 2. Buyer journey in digital environments
          Content Strategy and Personal Branding- Content creation for sales
          • 1. Engaging sales content formats
            • 2. Content distribution strategies
              - Building authority online
              • 1. Personal brand positioning
                • 2. Thought leadership content
                  Measurement, Analytics, and Optimization- Optimization strategies
                  • 1. A/B testing messaging
                    • 2. Improving engagement rates
                      - Performance tracking
                      • 1. ROI measurement
                        • 2. Key social selling metrics
                          Lead Generation and Relationship Building- Engagement and nurturing
                          • 1. Relationship building techniques
                            • 2. Conversation strategies
                              - Prospecting in digital environments
                              • 1. Social listening for leads
                                • 2. Identifying buyer intent signals
                                  Social Media Platforms for Selling- Other social channels
                                  • 1. Twitter/X engagement strategies
                                    • 2. Facebook and Instagram for social commerce
                                      - LinkedIn for B2B sales
                                      • 1. Profile optimization
                                        • 2. Lead generation strategies
                                          Sales Conversion and CRM Integration- Converting leads to customers
                                          • 1. Closing techniques in social selling
                                            • 2. Sales funnel optimization
                                              - CRM and sales tools
                                              • 1. CRM usage in social selling
                                                • 2. Automation tools for sales workflows

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