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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization wants to give specific users the ability to upload gift acknowledgement templates in Nonprofit Cloud for Fundraising. What should be assigned to the users?

A) The OmniStudio User permission set
B) The FundraisingAccess and DocGen Designer permission sets
C) The FundraisingAccess and DocGen User permission sets

2. A nonprofit organization wants to produce gift acknowledgement letters by using predefined Nonprofit Cloud templates. What should be added to the page layouts?

A) The Generate Document button
B) A FlexCard
C) The Create Summary button

3. How does Salesforce support donor cultivation and stewardship strategies for nonprofit organizations?

A) By automating financial ledger reporting for various revenue streams, including grants and in-kind donations
B) By centralizing grant application, approval, and reporting processes for outbound grants
C) By enabling nonprofit organizations to track interactions with donors, create and manage campaigns, and log gifts

4. A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit's leadership is hesitant to spend time at the beginning of the project on change management. What are three reasons the consultant can share to emphasize the value and importance of governance? (Choose 3)

A) Security
B) Compliance
C) Delivery Speed
D) Cost savings
E) Technical interoperability

5. A nonprofit organization serves many families in their programs and want to track each family as a household. The organization serves diverse types of families, including blended families and split families, where some of the children divide their time between multiple households. How should the organization track these different family types?

A) Create an Account for each family and Contacts for each family member. Create Party Role Relationship records between the family members.
B) Create a Person Account for each family member. Use the New Group flow to simplify the necessary record creation.
C) Create a Person Account for each family member. Create Contact Contact Relationship records between the family members.

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