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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design and Implementation | 20% | - Data Migration Strategies - NPSP Best Practices - User Adoption and Training Planning - Requirements Gathering - Integration with External Systems - Customization vs Configuration Decisions |
| Constituent Management | 20% | - Relationships and Groupings - Household Management - Contact and Organization Records - Affiliations and Memberships - Segmentations and Campaigns |
| NPSP Configuration and Development | 25% | - Relationships Management - Affiliations Configuration - Data Model Design for Nonprofits - NPSP Settings and Preferences - Contacts and Households - Account Model Configuration |
| Donations and Fundraising Management | 20% | - Donation Management - Grant Management - Opportunity and GAU Configuration - Payment Methods and Processing - Donations Batch Processing - Recurring Donations (Recurring GAU) |
| Analytics and Reporting | 15% | - Custom Report Types - Success Metrics Definition - Rollup Summary Fields - Reports and Dashboards for Nonprofits - Nonprofit Reporting Templates |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A nonprofit wants to use Volunteers for Salesforce for volunteer management. Which action should a consultant take before installing the package?
A) Apply for license donation for Volunteers for Salesforce.
B) Check that the nonprofit has the most recent NPSP release.
C) Ensure the Program Management Module Is already Installed.
D) Compare usage of roll-up summary fields to limits.
2. A nonprofit uses Volunteers for Salesforce. The nonprofit has volunteers who work the same schedule every week. The volunteer manager wants to avoid asking these ongoing volunteers to sign up for the same shift every time.
How should the consultant configure Salesforce to meet the requirement?
A) Install a grid app from the AppExchange to mass enter volunteer hours based on each volunteer's schedule.
B) Enter all volunteer IDs and schedules on a spreadsheet and use an ETL tool to create volunteer hours records In Volunteers for Salesforce.
C) Use the Volunteer Recurrence Schedules in Volunteers for Salesforce to create the volunteers' schedules.
D) Use the Job Recurrence Schedule functionality In Volunteers for Salesforce to create the volunteers' schedules.
3. The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.
How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
A)
B)
C)
D)
A) Option C
B) Option B
C) Option A
D) Option D
4. A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their spouse on that gift.
Assuming standard NP5P configuration, what should a consultant recommend to satisfy this request?
A) Create an Opportunity Contact Role for the spouse and mark it as primary.
B) Create an Opportunity Contact Role for the spouse and set the role to Soft Credit.
C) Enable Automatic Soft Credit for household members in NPSP settings.
D) Clone the Opportunity and set the primary contact to the spouse.
5. A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff.
How should a consultant meet this requirement?
A) Update the assigned Permission Set.
B) Update default sharing to Public Read/Write.
C) Create and assign a new profile.
D) Create a criteria-based sharing rule.
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: D |
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