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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Which of the following is NOT part of the steps required by ISO/IEC 27001 that an organization must take when a nonconformity is detected?

A) Evaluate the need for action to eliminate the causes of the nonconformity so that it does not recur or occur elsewhere
B) React to the nonconformity, take action to control and correct it. and deal with its consequences
C) Communicate the details of the nonconformity to every employee of the organization and suspend the employee that caused the nonconformity

2. Employees of the Finance Department did not fully understand the awareness sessions. What should TradeB do to avoid similar situations in the future? Refer to scenario 6.

A) Consider self-studies as the type of activities needed to address the competence gaps
B) Adjust awareness sessions to the target audience based on the activities they perform within the company
C) Extend the duration of the training and awareness session

3. Based on scenario 5. Socket Inc. decided to assign users lo a separate network when accessing cloud storage tiles. What does this ensure?

A) Elimination of risks related to the use of cloud storage services
B) Belter security when using cloud storage files
C) Creation of backup copies of files

4. Scenario 6: Skyver offers worldwide shipping of electronic products, including gaming consoles, flat-screen TVs. computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001.
Colin, the company's best information security expert, decided to hold a training and awareness session for the personnel of the company regarding the information security challenges and other information security- related controls. The session included topics such as Skyver's information security approaches and techniques for mitigating phishing and malware.
One of the participants in the session is Lisa, who works in the HR Department. Although Colin explains the existing Skyver's information security policies and procedures in an honest and fair manner, she finds some of the issues being discussed too technical and does not fully understand the session. Therefore, in a lot of cases, she requests additional help from the trainer and her colleagues Based on the last paragraph of scenario 6, which principles of an effective communication strategy did Colin NOT follow?

A) Transparency and credibility
B) Credibility and responsiveness
C) Appropriateness and clarity

5. FinanceX, a well-known financial institution, uses an online banking platform that enables clients to easily and securely access their bank accounts. To log in, clients are required to enter the one-lime authorization code sent to their smartphone. What can be concluded from this scenario?

A) FinanceX has implemented a securityControl that ensures the confidentiality of information
B) FinanceX has implemented an integrity control that avoids the involuntary corruption of data
C) FinanceX has incorrectly implemented a security control that could become a vulnerability

Solutions: