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HP HP2-H41 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Printing Solutions and Services | - Managed Print Services
|
| Topic 2: Customer Needs and Sales Positioning | - Value-based selling approach
|
| Topic 3: Competitive Positioning | - HP differentiators
|
| Topic 4: HP Imaging and Printing Portfolio Overview | - Overview of HP printing solutions
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. What is a new capability the imaging and printing convergence has brought to imaging and printing workflow?
A) distributing hard copies of documents by hand
B) scanning to email
C) printing and then copying documents
D) printing booklets
2. Which print job is typical for a vertical business?
A) brochures
B) proof prints
C) business cards
D) letterheads
3. What is a customer giving up when choosing non-HP supplies for use in HP printing devices? (Select two.)
A) HP's promise of industry leading print quality
B) Printing speed
C) HP's promise of durability and reliability
D) Input and output capacity
E) HP's promise of discounts on future purchases
4. Which trend presents a growing security challenge for IT staff?
A) More people printing to fewer printing devices
B) Bring Your Own Device (BYOD) to work scenarios
C) Larger percentages of users installing their own anti-virus software
D) Large numbers of people upgrading to the latest Windows operating system
5. What are accurate descriptions of a first impression in business? (Select two.)
A) difficult to change
B) always positive
C) made in the first 5 to 30 seconds
D) easy to change
E) based upon detailed information
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A,C | Question # 4 Answer: B | Question # 5 Answer: A,C |
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