Salesforce FS-Con-101 Actual PDF : Salesforce Certified Field Service Consultant

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Salesforce FS-Con-101 Exam Syllabus Topics:

Salesforce Certified Field Service Consultant Sample Questions:

1. universal containers want to limit their technicians view of work orders and appointment in the field service lightning mobile app. What should a consultant recommend to control their technicians?

A) field sets
B) mini page layouts
C) page layouts
D) visual force page

2. The CFO for Universal Containers wants Work Orders to remain open until the Customer Service Report is signed.
Which two configurations should a Consultant implement to prevent Work Orders from being closed?
Choose2 answers

A) Custom Work Order Status
B) Custom Approval Process on Work Orders
C) Custom Validation Rule on Work Orders
D) Custom Work Order Escalation Rules

3. Universal Containers wants to assign Service Appointment based on the Polygon of the child service territory in the hierarchy.
How should a Consultant assign Service Appointments to the Polygon?

A) Set the Polygon Assignment Policy to the Lowest Level.
B) Set the Polygon AssignmentPolicy to the Highest Level.
C) Set the Territory Assignment Policy to the Lowest Level.
D) Set the Territory Assignment Policy to the Highest Level.

4. Which Work Rule shoulda Salesforce Field Service Consultant use to assign Service Resources based on related object records?

A) Required Resource
B) Resource Availability
C) Match Field
D) Extended Match

5. Universal Containers wants to track Technicians' van stock using the Salesforce Field Service mobile app a ensure that Technicians report when parts are used.
Which three data elements should a Consultant recommend tracking to support these requirements?
Choose 3 answers

A) Products Consumed
B) Products Required
C) Inventory
D) Warehouse Locations
E) Mobile Locations

Solutions: