Salesforce Certified-Business-Analyst Actual PDF : Salesforce Certified Business Analyst Exam

Exam Code: Certified-Business-Analyst
Exam Name: Salesforce Certified Business Analyst Exam
Updated: Sep 30, 2026
Q & A: 315 Questions and Answers

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Salesforce Certified-Business-Analyst Exam Syllabus Topics:

Topic	Details
Topic 1	Development Support and User Acceptance: Its focal points support and validate project delivery and user acceptance testing (UAT).
Topic 2	Requirements: This section of the exam covers the comprehension of the differences between scopes, and user stories, how to attract and engage various stakeholders, and how to write details of requirements.
Topic 3	Business Process Mapping: It deals with the scope of a complex business process, and documentation of a business process in a version-controlled repository to manage scope.
Topic 4	Collaboration with Stakeholders: In this topic, aspiring business analysts learn about discovering activities based on the target stakeholders. They also get knowledge about pointing out important stakeholders and developing relationships with them. Lastly, the topic gives an understanding of moving from current state analysis to an agreed future state design.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-business-analyst---BA-201

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